Olive Young KR orders are failing

Incident Report for Runa

Resolved

This incident has been resolved.
Posted Jul 14, 2025 - 19:45 UTC

Investigating

We are currently investigating an issue causing some orders of Olive Young KR (OLI-KR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted Jul 14, 2025 - 09:15 UTC

Monitoring

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Posted Jul 14, 2025 - 09:12 UTC

Investigating

We are currently investigating an issue causing some orders of Olive Young KR (OLI-KR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted Jul 14, 2025 - 06:35 UTC

Monitoring

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Posted Jul 14, 2025 - 06:34 UTC

Investigating

We are currently investigating an issue causing some orders of Olive Young KR (OLI-KR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted Jul 14, 2025 - 06:30 UTC
This incident affected: Gift Processing.