Crunchyroll 1M MX orders are failing
Incident Report for Runa
Resolved
This incident has been resolved.
Posted Oct 02, 2024 - 21:36 UTC
Monitoring
We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Posted Oct 02, 2024 - 20:36 UTC
Investigating
We are currently investigating an issue causing some orders of Crunchyroll 1M MX (CRNCH1-MX) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted Sep 24, 2024 - 21:35 UTC
This incident affected: Gift Processing.