Xbox Game Pass Ultimate 1M US orders are failing

Incident Report for Runa

Resolved

This incident has been resolved.
Posted May 21, 2025 - 11:12 UTC

Investigating

We are currently investigating an issue causing some orders of Xbox Game Pass Ultimate 1M US (XBOX1-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted May 14, 2025 - 04:55 UTC
This incident affected: Gift Processing.