HelloFresh DE orders are failing

Incident Report for Runa

Resolved

This incident has been resolved.
Posted Mar 12, 2026 - 18:02 UTC

Investigating

We are currently investigating an issue causing some orders of HelloFresh DE (HFRESH-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted Mar 12, 2026 - 05:58 UTC
This incident affected: Gift Processing.