MANGO BE orders are failing

Incident Report for Runa

Resolved

This incident has been resolved.
Posted Sep 15, 2025 - 12:23 UTC

Monitoring

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Posted Sep 15, 2025 - 11:23 UTC

Investigating

We are currently investigating an issue causing some orders of MANGO BE (MANGO-BE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted Sep 13, 2025 - 19:05 UTC

Monitoring

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Posted Sep 13, 2025 - 19:02 UTC

Investigating

We are currently investigating an issue causing some orders of MANGO BE (MANGO-BE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted Sep 13, 2025 - 19:00 UTC

Monitoring

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Posted Sep 13, 2025 - 18:57 UTC

Investigating

We are currently investigating an issue causing some orders of MANGO BE (MANGO-BE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted Sep 13, 2025 - 18:55 UTC

Monitoring

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Posted Sep 13, 2025 - 18:52 UTC

Investigating

We are currently investigating an issue causing some orders of MANGO BE (MANGO-BE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted Sep 13, 2025 - 18:50 UTC

Monitoring

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Posted Sep 13, 2025 - 18:47 UTC

Investigating

We are currently investigating an issue causing some orders of MANGO BE (MANGO-BE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted Sep 13, 2025 - 18:44 UTC

Monitoring

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Posted Sep 13, 2025 - 18:42 UTC

Investigating

We are currently investigating an issue causing some orders of MANGO BE (MANGO-BE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted Sep 13, 2025 - 18:39 UTC

Monitoring

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Posted Sep 13, 2025 - 18:37 UTC

Investigating

We are currently investigating an issue causing some orders of MANGO BE (MANGO-BE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted Sep 13, 2025 - 18:34 UTC

Monitoring

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Posted Sep 13, 2025 - 18:32 UTC

Investigating

We are currently investigating an issue causing some orders of MANGO BE (MANGO-BE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted Sep 13, 2025 - 18:29 UTC

Monitoring

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Posted Sep 13, 2025 - 18:27 UTC

Investigating

We are currently investigating an issue causing some orders of MANGO BE (MANGO-BE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted Sep 13, 2025 - 18:25 UTC
This incident affected: Gift Processing.