Hotels.com UK orders are failing

Incident Report for Runa

Resolved

This incident has been resolved.
Posted Mar 02, 2026 - 16:50 UTC

Investigating

We are currently investigating an issue causing some orders of Hotels.com UK (HCOM-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted Jan 06, 2026 - 14:28 UTC
This incident affected: Gift Processing.