Hotels.com AU orders are failing

Incident Report for Runa

Resolved

This incident has been resolved.
Posted Jan 30, 2026 - 16:21 UTC

Investigating

We are currently investigating an issue causing some orders of Hotels.com AU (HCOM-AU) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted Jan 06, 2026 - 23:52 UTC
This incident affected: Gift Processing.
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