Amazon ZA orders are failing

Incident Report for Runa

Resolved

This incident has been resolved.
Posted Oct 08, 2025 - 10:47 UTC

Monitoring

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Posted Oct 08, 2025 - 09:47 UTC

Investigating

We are currently investigating an issue causing some orders of Amazon ZA (AMZ-ZA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted Oct 08, 2025 - 09:46 UTC

Monitoring

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Posted Oct 08, 2025 - 09:38 UTC

Investigating

We are currently investigating an issue causing some orders of Amazon ZA (AMZ-ZA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted Oct 08, 2025 - 09:34 UTC

Monitoring

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Posted Oct 08, 2025 - 09:23 UTC

Investigating

We are currently investigating an issue causing some orders of Amazon ZA (AMZ-ZA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted Oct 08, 2025 - 09:19 UTC

Monitoring

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Posted Oct 08, 2025 - 08:52 UTC

Investigating

We are currently investigating an issue causing some orders of Amazon ZA (AMZ-ZA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted Oct 08, 2025 - 08:46 UTC

Monitoring

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Posted Oct 08, 2025 - 08:38 UTC

Investigating

We are currently investigating an issue causing some orders of Amazon ZA (AMZ-ZA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted Oct 08, 2025 - 08:12 UTC

Monitoring

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Posted Oct 08, 2025 - 08:12 UTC

Investigating

We are currently investigating an issue causing some orders of Amazon ZA (AMZ-ZA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted Oct 08, 2025 - 08:09 UTC

Monitoring

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Posted Oct 08, 2025 - 07:58 UTC

Investigating

We are currently investigating an issue causing some orders of Amazon ZA (AMZ-ZA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted Oct 08, 2025 - 07:54 UTC

Monitoring

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Posted Oct 08, 2025 - 07:28 UTC

Investigating

We are currently investigating an issue causing some orders of Amazon ZA (AMZ-ZA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted Oct 08, 2025 - 07:24 UTC

Monitoring

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Posted Oct 08, 2025 - 07:03 UTC

Investigating

We are currently investigating an issue causing some orders of Amazon ZA (AMZ-ZA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted Oct 08, 2025 - 07:00 UTC

Monitoring

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Posted Oct 08, 2025 - 06:58 UTC

Investigating

We are currently investigating an issue causing some orders of Amazon ZA (AMZ-ZA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted Oct 08, 2025 - 06:57 UTC

Monitoring

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Posted Oct 08, 2025 - 06:53 UTC

Investigating

We are currently investigating an issue causing some orders of Amazon ZA (AMZ-ZA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted Oct 08, 2025 - 06:48 UTC

Monitoring

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Posted Oct 08, 2025 - 06:43 UTC

Investigating

We are currently investigating an issue causing some orders of Amazon ZA (AMZ-ZA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted Oct 08, 2025 - 06:28 UTC

Monitoring

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Posted Oct 08, 2025 - 06:23 UTC

Investigating

We are currently investigating an issue causing some orders of Amazon ZA (AMZ-ZA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted Oct 08, 2025 - 06:13 UTC

Monitoring

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Posted Oct 08, 2025 - 06:11 UTC

Investigating

We are currently investigating an issue causing some orders of Amazon ZA (AMZ-ZA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted Oct 08, 2025 - 06:04 UTC

Monitoring

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Posted Oct 08, 2025 - 06:03 UTC

Investigating

We are currently investigating an issue causing some orders of Amazon ZA (AMZ-ZA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted Oct 08, 2025 - 05:46 UTC
This incident affected: Gift Processing.