Xbox Game Pass Ultimate 3 Month CA orders are failing

Incident Report for Runa

Resolved

This incident has been resolved.
Posted Jan 26, 2026 - 12:30 UTC

Investigating

We are currently investigating an issue causing some orders of Xbox Game Pass Ultimate 3 Month CA (XBXGP3-CA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted Jan 21, 2026 - 11:34 UTC
This incident affected: Gift Processing.