Sephora PL orders are failing

Incident Report for Runa

Monitoring

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

Posted Sep 08, 2026 - 09:09 UTC

Investigating

We are currently investigating an issue causing some orders of Sephora PL (SEPH-PL) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Posted Aug 30, 2026 - 14:15 UTC

This incident affects: Gift Processing.