Amazon MX orders are failing

Incident Report for Runa

Resolved

This incident has been resolved.

Posted Feb 23, 2026 - 17:38 UTC

Monitoring

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

Posted Feb 23, 2026 - 16:38 UTC

Investigating

We are currently investigating an issue causing some orders of Amazon MX (AMZ-MX) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Posted Feb 21, 2026 - 02:17 UTC

This incident affected: Gift Processing.