Kohl's US orders are failing

Incident Report for Runa

Resolved

This incident has been resolved.
Posted Apr 13, 2026 - 08:17 UTC

Investigating

We are currently investigating an issue causing some orders of Kohl's US (KOHLS-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted Apr 13, 2026 - 00:53 UTC

Monitoring

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Posted Apr 13, 2026 - 00:43 UTC

Investigating

We are currently investigating an issue causing some orders of Kohl's US (KOHLS-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted Apr 12, 2026 - 20:13 UTC

Monitoring

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Posted Apr 12, 2026 - 20:10 UTC

Investigating

We are currently investigating an issue causing some orders of Kohl's US (KOHLS-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted Apr 11, 2026 - 20:58 UTC

Monitoring

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Posted Apr 11, 2026 - 20:40 UTC

Investigating

We are currently investigating an issue causing some orders of Kohl's US (KOHLS-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted Apr 11, 2026 - 18:43 UTC

Monitoring

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Posted Apr 11, 2026 - 18:42 UTC

Investigating

We are currently investigating an issue causing some orders of Kohl's US (KOHLS-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted Apr 11, 2026 - 16:13 UTC

Monitoring

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Posted Apr 11, 2026 - 16:08 UTC

Investigating

We are currently investigating an issue causing some orders of Kohl's US (KOHLS-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted Apr 11, 2026 - 07:32 UTC
This incident affected: Gift Processing.