Coolblue BE orders are failing

Incident Report for Runa

Resolved

This incident has been resolved.
Posted Jun 02, 2025 - 10:07 UTC

Monitoring

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Posted Jun 02, 2025 - 09:07 UTC

Investigating

We are currently investigating an issue causing some orders of Coolblue BE (CBLUE-BE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted Jun 02, 2025 - 09:03 UTC

Monitoring

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Posted Jun 02, 2025 - 09:01 UTC

Investigating

We are currently investigating an issue causing some orders of Coolblue BE (CBLUE-BE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted Jun 02, 2025 - 08:58 UTC
This incident affected: Gift Processing.