Sephora IT orders are failing

Incident Report for Runa

Monitoring

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Posted Nov 03, 2026 - 17:52 UTC

Investigating

We are currently investigating an issue causing some orders of Sephora IT (SEPH-IT) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Posted Oct 27, 2026 - 20:15 UTC
This incident affects: Payout Fulfilment (Italy).
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