Sheng Siong orders are failing
Investigating - We are currently investigating an issue causing some orders of Sheng Siong (SHENGS-SG) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Oct 21, 2025 - 12:14 UTC
Nando's UK orders are failing
Investigating - We are currently investigating an issue causing some orders of Nando's UK (NANDO-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Oct 21, 2025 - 08:32 UTC
Nintendo Switch 3M MX orders are failing
Investigating - We are currently investigating an issue causing some orders of Nintendo Switch 3M MX (NINTS-MX) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Oct 21, 2025 - 00:54 UTC
Microsoft Xbox GamePass PC 3M ESD NO orders are failing
Investigating - We are currently investigating an issue causing some orders of Microsoft Xbox GamePass PC 3M ESD NO (MSGP3-NO) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Oct 20, 2025 - 21:20 UTC
Apple SE orders are failing
Investigating - We are currently investigating an issue causing some orders of Apple SE (APPLE-SE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Oct 20, 2025 - 17:34 UTC
Microsoft Xbox Game Pass Core 12M ESD NO orders are failing
Investigating - We are currently investigating an issue causing some orders of Microsoft Xbox Game Pass Core 12M ESD NO (MSGC12-NO) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Oct 20, 2025 - 15:14 UTC
Nando's Gesture of Goodwill - Customer UK orders are failing
Investigating - We are currently investigating an issue causing some orders of Nando's Gesture of Goodwill - Customer UK (NANDOS-GW-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Oct 20, 2025 - 15:08 UTC
Thalia AT orders are failing
Investigating - We are currently investigating an issue causing some orders of Thalia AT (THALIA-AT) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Oct 19, 2025 - 07:06 UTC
TANGS orders are failing
Investigating - We are currently investigating an issue causing some orders of TANGS (TANGS-SG) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Oct 19, 2025 - 05:55 UTC
Shopee orders are failing
Investigating - We are currently investigating an issue causing some orders of Shopee (SHOPEE-SG) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Oct 18, 2025 - 02:47 UTC
Steam IE orders are failing
Investigating - We are currently investigating an issue causing some orders of Steam IE (STEAM-IE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Oct 17, 2025 - 18:15 UTC
Microsoft Minecraft 3500 MineCoins ESD NO orders are failing
Investigating - We are currently investigating an issue causing some orders of Microsoft Minecraft 3500 MineCoins ESD NO (MSM3-NO) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Oct 17, 2025 - 16:45 UTC
Stitch Fix US orders are failing
Investigating - We are currently investigating an issue causing some orders of Stitch Fix US (STITCH-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Oct 17, 2025 - 10:09 UTC
EB Games AU orders are failing
Investigating - We are currently investigating an issue causing some orders of EB Games AU (EBGMS-AU) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Oct 15, 2025 - 18:27 UTC
Spotify UK - All Subscriptions orders are failing
Investigating - We are currently investigating an issue causing some orders of Spotify UK - All Subscriptions (SPOTIF-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Oct 15, 2025 - 11:53 UTC
BAUR DE orders are failing
Investigating - We are currently investigating an issue causing some orders of BAUR DE (BAUR-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Oct 10, 2025 - 10:18 UTC
POWER NO orders are failing
Investigating - We are currently investigating an issue causing some orders of POWER NO (POWER-NO) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Oct 10, 2025 - 08:02 UTC
Rappi BR orders are failing
Investigating - We are currently investigating an issue causing some orders of Rappi BR (RAPPI-BR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Oct 05, 2025 - 20:26 UTC
E-box Livres Kube FR orders are failing
Investigating - We are currently investigating an issue causing some orders of E-box Livres Kube FR (LIVKUB-FR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Oct 04, 2025 - 09:55 UTC
Playstation IE orders are failing
Investigating - We are currently investigating an issue causing some orders of Playstation IE (PLAY-IE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Sep 25, 2025 - 19:39 UTC
Gold Razer MX orders are failing
Investigating - We are currently investigating an issue causing some orders of Gold Razer MX (GLDR-MX) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Sep 25, 2025 - 18:18 UTC
Prenatal PT orders are failing
Investigating - We are currently investigating an issue causing some orders of Prenatal PT (PREN-PT) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Sep 23, 2025 - 19:35 UTC
Cultfit IN orders are failing
Investigating - We are currently investigating an issue causing some orders of Cultfit IN (CULT-IN) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Sep 22, 2025 - 13:02 UTC
Steam BE orders are failing
Investigating - We are currently investigating an issue causing some orders of Steam BE (STEAM-BE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Sep 22, 2025 - 12:30 UTC
Cityfit pakiet prezentowy PL orders are failing
Investigating - We are currently investigating an issue causing some orders of Cityfit pakiet prezentowy PL (CITF-PL) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Sep 20, 2025 - 14:24 UTC
Steam FR orders are failing
Investigating - We are currently investigating an issue causing some orders of Steam FR (STEAM-FR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Sep 01, 2025 - 10:26 UTC
Jones The Grocer AE orders are failing
Investigating - We are currently investigating an issue causing some orders of Jones The Grocer AE (JON-AE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Aug 29, 2025 - 13:51 UTC
Nice One SA orders are failing
Investigating - We are currently investigating an issue causing some orders of Nice One SA (NICE-SA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Aug 29, 2025 - 13:37 UTC
Dots.eco - ร…terstรคll ett fragment av ett korallrev SE orders are failing
Investigating - We are currently investigating an issue causing some orders of Dots.eco - ร…terstรคll ett fragment av ett korallrev SE (ATE-SE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Jul 07, 2025 - 12:26 UTC
Myntra IN orders are failing
Investigating - We are currently investigating an issue causing some orders of Myntra IN (MYNT-IN) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Jul 05, 2025 - 04:58 UTC

About This Site

We continuously monitor the status of Runa Connect, Link, Wrap, Drive, and all related services. If there are any interruptions in service updates will be posted here.

You can subscribe to this page via email to get notified of any incidents affecting our service.

Uptime over the past 90 days. View historical uptime.
Runa API ? Operational
90 days ago
100.0 % uptime
Today
Runa Web App Operational
90 days ago
100.0 % uptime
Today
Gift Processing ? Partial Outage
Email Delivery Operational
Runa Playground Environment ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Upstream Provider Maintenance Oct 22, 2025 04:00-06:00 UTC

Scheduled - Due to an upstream provider maintenance, orders for some products (list provided below) may fail intermittently during these windows:
Thursday, October 22 from 04:00 UTC to 06:00 UTC

๐Ÿ› ๏ธ Affected Products

Below is the complete list of products that may experience intermittent issues during the maintenance window.

18MONT-GB
GREGGS-GB
SCHUH-IE
WGTES4-GB
FRSRS-GB
SCHUH-GB
TAPI-GB
JWILL-GB
SPOD-GB
CARPET-GB
CRPTPL-GB
FRAS-GB
CRUISE-GB
HBCFT-GB
BANDM-GB
MATPL-GB
JACKWL-GB
WGTES5-GB
CYCLE-GB
AMARA-GB
WGTES3-GB
WHSMTH-GB
GOAPE-GB
USC-GB
GAME-GB
PIZZAX-GB
LV2SHP-GB
FLNNLS-GB
LV2RD-GB
MATLAN-GB

All orders will be retryable after this window. We apologize for any inconvenience caused
Posted on Oct 19, 2025 - 17:47 UTC
Oct 21, 2025
Roblox NO orders are failing
Resolved - This incident has been resolved.
Oct 21, 12:53 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Oct 21, 11:53 UTC
Investigating - We are currently investigating an issue causing some orders of Roblox NO (ROBLOX-NO) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Oct 13, 13:21 UTC
Myer AU orders are failing
Update - This incident has been resolved.
Oct 21, 11:55 UTC
Resolved - This incident has been resolved.
Oct 21, 11:55 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Oct 21, 10:55 UTC
Investigating - We are currently investigating an issue causing some orders of Myer AU (MYER-AU) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Oct 19, 05:47 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Oct 19, 05:26 UTC
Investigating - We are currently investigating an issue causing some orders of Myer AU (MYER-AU) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Oct 19, 01:34 UTC
SuperValu IE orders are failing
Resolved - This incident has been resolved.
Oct 21, 09:28 UTC
Investigating - We are currently investigating an issue causing some orders of SuperValu IE (SUP-IE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Aug 28, 11:40 UTC
Nando's UK orders are failing
Resolved - This incident has been resolved.
Oct 21, 08:27 UTC
Investigating - We are currently investigating an issue causing some orders of Nando's UK (NANDO-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Oct 16, 18:57 UTC
Microsoft Xbox Game Pass Core 6M ESD NO orders are failing
Resolved - This incident has been resolved.
Oct 21, 01:04 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Oct 21, 00:04 UTC
Investigating - We are currently investigating an issue causing some orders of Microsoft Xbox Game Pass Core 6M ESD NO (MSGC6-NO) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Oct 20, 17:39 UTC
Oct 20, 2025
PONTO BR orders are failing
Resolved - This incident has been resolved.
Oct 20, 23:58 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Oct 20, 22:58 UTC
Investigating - We are currently investigating an issue causing some orders of PONTO BR (PON-BR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Oct 20, 22:41 UTC
Microsoft Xbox Game Pass Ult 1M ESD NO orders are failing
Resolved - This incident has been resolved.
Oct 20, 23:15 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Oct 20, 22:15 UTC
Investigating - We are currently investigating an issue causing some orders of Microsoft Xbox Game Pass Ult 1M ESD NO (MSGU1-NO) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Oct 20, 16:16 UTC
Microsoft Xbox Game Pass Ult 3M ESD NO orders are failing
Resolved - This incident has been resolved.
Oct 20, 23:11 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Oct 20, 22:11 UTC
Investigating - We are currently investigating an issue causing some orders of Microsoft Xbox Game Pass Ult 3M ESD NO (MSGU3-NO) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Oct 20, 18:58 UTC
Selfridges UK orders are failing
Resolved - This incident has been resolved.
Oct 20, 13:09 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Oct 20, 12:09 UTC
Investigating - We are currently investigating an issue causing some orders of Selfridges UK (SLFRDG-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Oct 20, 11:17 UTC
Ticketac FR orders are failing
Resolved - This incident has been resolved.
Oct 20, 11:33 UTC
Investigating - We are currently investigating an issue causing some orders of Ticketac FR (TICTAC-FR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Oct 1, 19:52 UTC
Amazon MX orders are failing
Resolved - This incident has been resolved.
Oct 20, 10:39 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Oct 20, 09:39 UTC
Investigating - We are currently investigating an issue causing some orders of Amazon MX (AMZ-MX) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Oct 20, 08:34 UTC
Amazon US orders are failing
Resolved - This incident has been resolved.
Oct 20, 10:29 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Oct 20, 09:29 UTC
Investigating - We are currently investigating an issue causing some orders of Amazon US (AMZ-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Oct 20, 09:09 UTC
Upstream Provider Maintenance
Completed - The scheduled maintenance has been completed.
Oct 20, 06:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 19, 19:00 UTC
Scheduled - Proud the Jewelers AU (PROD-AU) will be unavailable from 19/10/2025 โ€” 12:00 (noon) UTC until 20/10/2025 โ€” 01:00 UTC
Oct 19, 17:51 UTC
Oct 19, 2025
Upstream Provider Maintenance
Completed - The scheduled maintenance has been completed.
Oct 19, 22:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 19, 20:30 UTC
Scheduled - Due to an upstream provider maintenance, orders for some products (list provided below) may fail intermittently during these windows:
Thursday, October 16 from 00:00 UTC to 01:00 UTC

๐Ÿ› ๏ธ Affected Products

Below is the complete list of products that may experience intermittent issues during the maintenance window.

CVS-US

We expect interruptions to be minimal, and in those cases, orders will be retryable. We apologize for any inconvenience
Oct 19, 10:00 UTC
Sainsbury's UK orders are failing
Resolved - This incident has been resolved.
Oct 19, 19:04 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Oct 19, 18:04 UTC
Investigating - We are currently investigating an issue causing some orders of Sainsbury's UK (SAINS-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Oct 19, 17:07 UTC
John Lewis & Partners UK orders are failing
Resolved - This incident has been resolved.
Oct 19, 19:04 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Oct 19, 18:04 UTC
Investigating - We are currently investigating an issue causing some orders of John Lewis & Partners UK (JLSEG-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Oct 19, 15:49 UTC
Argos UK orders are failing
Resolved - This incident has been resolved.
Oct 19, 18:54 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Oct 19, 17:54 UTC
Investigating - We are currently investigating an issue causing some orders of Argos UK (ARGOS-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Oct 19, 16:30 UTC
Upstream Provider Maintenance
Completed - The scheduled maintenance has been completed.
Oct 19, 18:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 19, 15:30 UTC
Scheduled - Upstream Provider Maintenance will affect the following products:

Argos UK
B&Q IE and UK
Eurostar FR, NL and UK
Habitat UK
Halfords UK
IKEA IE and UK
John Lewis UK Digital
John Lewis Voluntary Benefits UK Digital
Sainsburys UK

All orders can be retried after. We apologize for any inconvenience.
Oct 19, 09:55 UTC
B&Q UK orders are failing
Resolved - This incident has been resolved.
Oct 19, 18:20 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Oct 19, 17:20 UTC
Investigating - We are currently investigating an issue causing some orders of B&Q UK (BAQ-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Oct 19, 17:01 UTC
IKEA UK orders are failing
Resolved - This incident has been resolved.
Oct 19, 18:20 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Oct 19, 17:19 UTC
Investigating - We are currently investigating an issue causing some orders of IKEA UK (IKEA-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Oct 19, 16:36 UTC
Steam PL orders are failing
Resolved - This incident has been resolved.
Oct 19, 15:22 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Oct 19, 14:22 UTC
Investigating - We are currently investigating an issue causing some orders of Steam PL (STEAM-PL) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Oct 17, 16:24 UTC
CASASBAHIA.COM BR orders are failing
Resolved - This incident has been resolved.
Oct 19, 14:35 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Oct 19, 13:35 UTC
Investigating - We are currently investigating an issue causing some orders of CASASBAHIA.COM BR (CSBH-BR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Oct 17, 01:54 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Oct 17, 01:18 UTC
Investigating - We are currently investigating an issue causing some orders of CASASBAHIA.COM BR (CSBH-BR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Oct 17, 00:16 UTC
Just Eat UK orders are failing
Resolved - This incident has been resolved.
Oct 19, 11:34 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Oct 19, 10:34 UTC
Investigating - We are currently investigating an issue causing some orders of Just Eat UK (JEAT-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Oct 19, 09:37 UTC
PlayStation UK orders are failing
Resolved - This incident has been resolved.
Oct 19, 11:33 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Oct 19, 10:33 UTC
Investigating - We are currently investigating an issue causing some orders of PlayStation UK (PLAYS-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Oct 19, 09:44 UTC
National Garden UK orders are failing
Resolved - This incident has been resolved.
Oct 19, 11:29 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Oct 19, 10:29 UTC
Investigating - We are currently investigating an issue causing some orders of National Garden UK (NATGAR-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Oct 19, 09:59 UTC
Myer AU orders are failing
Resolved - This incident has been resolved.
Oct 19, 00:07 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Oct 18, 23:07 UTC
Investigating - We are currently investigating an issue causing some orders of Myer AU (MYER-AU) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Oct 18, 06:58 UTC
Oct 18, 2025
JD Sports GB orders are failing
Resolved - This incident has been resolved.
Oct 18, 21:05 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Oct 18, 20:05 UTC
Investigating - We are currently investigating an issue causing some orders of JD Sports GB (JDS-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Oct 2, 21:04 UTC
Microsoft Xbox Game Pass Core 6M ESD NO orders are failing
Resolved - This incident has been resolved.
Oct 18, 10:52 UTC
Investigating - We are currently investigating an issue causing some orders of Microsoft Xbox Game Pass Core 6M ESD NO (MSGC6-NO) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Oct 17, 15:45 UTC
Microsoft Xbox Game Pass Core 3M ESD NO orders are failing
Resolved - This incident has been resolved.
Oct 18, 10:51 UTC
Investigating - We are currently investigating an issue causing some orders of Microsoft Xbox Game Pass Core 3M ESD NO (MSGC3-NO) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Oct 17, 16:39 UTC
Myer AU orders are failing
Resolved - This incident has been resolved.
Oct 18, 05:21 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Oct 18, 04:21 UTC
Investigating - We are currently investigating an issue causing some orders of Myer AU (MYER-AU) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Oct 17, 22:28 UTC
Oct 17, 2025
Microsoft Xbox Game Pass Ult 1M ESD NO orders are failing
Resolved - This incident has been resolved.
Oct 17, 23:13 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Oct 17, 22:13 UTC
Investigating - We are currently investigating an issue causing some orders of Microsoft Xbox Game Pass Ult 1M ESD NO (MSGU1-NO) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Oct 17, 14:20 UTC
Microsoft Xbox Game Pass Ult 3M ESD NO orders are failing
Resolved - This incident has been resolved.
Oct 17, 23:08 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Oct 17, 22:08 UTC
Investigating - We are currently investigating an issue causing some orders of Microsoft Xbox Game Pass Ult 3M ESD NO (MSGU3-NO) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Oct 17, 12:50 UTC
Biedronka PL orders are failing
Resolved - This incident has been resolved.
Oct 17, 19:14 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Oct 17, 18:13 UTC
Investigating - We are currently investigating an issue causing some orders of Biedronka PL (BIEDR-PL) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Oct 17, 16:08 UTC
Myer AU orders are failing
Resolved - This incident has been resolved.
Oct 17, 09:37 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Oct 17, 08:37 UTC
Investigating - We are currently investigating an issue causing some orders of Myer AU (MYER-AU) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Oct 15, 09:29 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Oct 15, 09:12 UTC
Investigating - We are currently investigating an issue causing some orders of Myer AU (MYER-AU) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Oct 14, 08:00 UTC
PlayStation NO orders are failing
Resolved - This incident has been resolved.
Oct 17, 09:08 UTC
Investigating - We are currently investigating an issue causing some orders of PlayStation NO (PLAY-NO) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Oct 13, 16:51 UTC
Nintendo Switch Online - 3 Month Membership CA orders are failing
Resolved - This incident has been resolved.
Oct 17, 07:40 UTC
Investigating - We are currently investigating an issue causing some orders of Nintendo Switch Online - 3 Month Membership CA (NIN3-CA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Oct 16, 20:40 UTC
Oct 16, 2025
Microsoft Xbox Game Pass Ult 1M ESD NO orders are failing
Resolved - This incident has been resolved.
Oct 16, 14:32 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Oct 16, 13:32 UTC
Investigating - We are currently investigating an issue causing some orders of Microsoft Xbox Game Pass Ult 1M ESD NO (MSGU1-NO) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Oct 13, 12:49 UTC
Microsoft Xbox GamePass PC 3M ESD NO orders are failing
Resolved - This incident has been resolved.
Oct 16, 14:00 UTC
Investigating - We are currently investigating an issue causing some orders of Microsoft Xbox GamePass PC 3M ESD NO (MSGP3-NO) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Oct 15, 13:02 UTC
Microsoft Xbox Game Pass Core 3M ESD NO orders are failing
Resolved - This incident has been resolved.
Oct 16, 13:58 UTC
Investigating - We are currently investigating an issue causing some orders of Microsoft Xbox Game Pass Core 3M ESD NO (MSGC3-NO) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Oct 15, 14:31 UTC
Cepsa ES orders are failing
Resolved - This incident has been resolved.
Oct 16, 07:58 UTC
Investigating - We are currently investigating an issue causing some orders of Cepsa ES (CEPSA-ES) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Oct 15, 12:36 UTC
Upstream Provider Maintenance
Completed - The scheduled maintenance has been completed.
Oct 16, 06:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 16, 04:00 UTC
Scheduled - Due to an upstream provider maintenance, orders for some products (list provided below) may fail intermittently during these windows:
Thursday, October 16 from 04:00 UTC to 06:00 UTC

๐Ÿ› ๏ธ Affected Products

Below is the complete list of products that may experience intermittent issues during the maintenance window.

18MONT-GB
GREGGS-GB
SCHUH-IE
WGTES4-GB
FRSRS-GB
SCHUH-GB
TAPI-GB
JWILL-GB
SPOD-GB
CARPET-GB
CRPTPL-GB
FRAS-GB
CRUISE-GB
HBCFT-GB
BANDM-GB
MATPL-GB
JACKWL-GB
WGTES5-GB
CYCLE-GB
AMARA-GB
WGTES3-GB
WHSMTH-GB
GOAPE-GB
USC-GB
GAME-GB
PIZZAX-GB
LV2SHP-GB
FLNNLS-GB
LV2RD-GB
MATLAN-GB

All orders will be retryable after this window. We apologize for any inconvenience caused
Oct 15, 16:57 UTC
Upstream Provider Maintenance
Completed - The scheduled maintenance has been completed.
Oct 16, 03:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 16, 01:01 UTC
Scheduled - Due to an upstream provider maintenance, orders for some products (list provided below) may fail intermittently during these windows:
Thursday, October 16 from 01:00 UTC to 03:00 UTC

๐Ÿ› ๏ธ Affected Products

Below is the complete list of products that may experience intermittent issues during the maintenance window.

๐Ÿ‡บ๐Ÿ‡ธ United States Affected Products

MARSHL-US

NTDRGN-US

UNTUCK-US

TIDAL-US

JERSMK-US

LYFT-US

DAVEBU-US

PTBARN-US

GCEXPR-US

MRICES-US

PARAMT-US

SUBWAY-US

DELTA-US

TJX-US

HULU-US

AMCTHE-US

GOPLAY-US

NAUTCA-US

APLBEE-US

IFLY-US

LNEBRY-US

IHOP-US

LOL-US

BITALY-US

MICPER-US

TOTBRS-US

CHIPTL-US

DAIRYQ-US

LLBEAN-US

TOTCLD-US

SNLUIS-US

MRIOT-US

FAZOLI-US

AMEAGL-US

YGFTC-US

WGTES4-US

GCODES-US

FAIRMT-US

CNDYCR-US

AMC-US

CLNWF-US

ALB-US

CLBCRU-US

BOSTON-US

HARDRK-US

VCPK-US

VISASW-US

CHAMPS-US

GLDWAR-US

WINE-US

VISA12-US

BAKERS-US

MICOFF-US

SAFEWY-US

AQRIUM-US

AMRRC-US

RLYCOL-US

800PET-US

NATPF-US

SHEETZ-US

GCMRCH-US

NITD-US

BURL-US

BABYB-US

DUNKIN-US

WSTGTE-US

BKING-US

PBTEEN-US

FAMDAV-US

TOTCAR-US

CHRTOP-US

WMATF-US

ACEHRD-US

WGREEN-US

MICFAM-US

SIERRA-US

PETSMT-US

AMRDAY-US

BBNB-US

CHICOS-US

TJFLTS-US

CRUNCH-US

TEXASR-US

PFLYJ-US

CRUTCH-US

HPUKR-US

SWISS-US

WGTES5-US

RUBIOS-US

CACRUS-US

GIF-US

QKGFTS-US

HOMGDS-US

AMRCS-US

AERIE-US

LGNRH-US

HCOM-US

SOMA-US

ANNTAY-US

SHWTME-US

VITAMN-US

RESTRN-US

CLARKS-US

SWFROG-US

PANDA-US

RUE21-US

NATCO-US

UNICF-US

AEROP-US

VISA-US

SPOLY-US

BARNES-US

GLAAD-US

BBYLST-US

MRKGRM-US

DICKS-US

LAGRIG-US

GCRTL-US

GANDER-US

CDCF-US

TOTSLP-US

WLMSON-US

FOOT-US

GWHOC-US

ACA-US

CANVAS-US

GUITAR-US

EQLJI-US

LOWES-US

HOOTRS-US

WHBM-US

FRGRNC-US

BOBEVN-US

VICSCT-US

VLGINN-US

GROUPN-US

MOHTL-US

AMTRAK-US

PNKBRY-US

COST-US

BUYBBY-US

OVRSTK-US


๐Ÿ‡จ๐Ÿ‡ฆ Canada Affected Products

LYFT-CA

NEXON-CA

NEWYRK-CA

VISA-CA

FANAT-CA

APPLE-CA

ORGJOE-CA

NIN3-CA

ESMARO-CA

NEX-CA

PEETS-US

LUSH-CA

NFLIX-CA

IKEA-CA

BSKROB-US

XBXGP3-CA

HARVEY-CA

FL-CA

LAWT-CA

REIMAN-CA

FRESH-CA

CNDYCR-CA

LCBO-CA

WMART-CA

KIGSO-CA

WGTES2-CA

WGTS10-CA

INDIGO-CA

SWAY-CA

XTREE-US

MONTNS-CA

RZRGLD-CA

WGTS12-CA

TQGAME-CA

SOB-CA

WGTES4-CA

PIKBAR-CA

NXKRMA-US

WAYFAR-CA

STAMAN-CA

BLZRD-CA

XBXGP1-CA

GCTRVL-US

WARCRF-CA

NIN-CA

WGTES7-US

WSTELM-US

SONY-CA

WGTS11-CA

PNING-CA

LULU-CA

CABELA-CA

SUBWAY-CA

KARMA-CA

RTEST1-CA

NIN12-CA

EA-CA

WGTES8-US

WGTES5-CA

SPRTNG-CA

LAMASI-CA

RWCO-CA

MSTR12-CA

SOBY-CA
Oct 15, 13:34 UTC
Upstream Provider Maintenance
Completed - The scheduled maintenance has been completed.
Oct 16, 01:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 16, 00:00 UTC
Scheduled - Due to an upstream provider maintenance, orders for some products (list provided below) may fail intermittently during these windows:
Thursday, October 16 from 00:00 UTC to 01:00 UTC

๐Ÿ› ๏ธ Affected Products

Below is the complete list of products that may experience intermittent issues during the maintenance window.

CVS-US

We expect interruptions to be minimal, and in those cases, orders will be retryable. We apologize for any inconvenience
Oct 15, 17:18 UTC
Oct 15, 2025
Microsoft Xbox Game Pass Core 12M ESD NO orders are failing
Resolved - This incident has been resolved.
Oct 15, 23:14 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Oct 15, 22:14 UTC
Investigating - We are currently investigating an issue causing some orders of Microsoft Xbox Game Pass Core 12M ESD NO (MSGC12-NO) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Oct 15, 17:15 UTC
Microsoft Xbox Game Pass Ult 3M ESD NO orders are failing
Resolved - This incident has been resolved.
Oct 15, 23:10 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Oct 15, 22:10 UTC
Investigating - We are currently investigating an issue causing some orders of Microsoft Xbox Game Pass Ult 3M ESD NO (MSGU3-NO) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Oct 15, 12:43 UTC
Home Hardware CA orders are failing
Resolved - This incident has been resolved.
Oct 15, 20:16 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Oct 15, 19:16 UTC
Investigating - We are currently investigating an issue causing some orders of Home Hardware CA (HHARDW-CA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Oct 12, 00:55 UTC
Microsoft Xbox Game Pass Core 3M ESD NO orders are failing
Resolved - This incident has been resolved.
Oct 15, 12:59 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Oct 15, 11:59 UTC
Investigating - We are currently investigating an issue causing some orders of Microsoft Xbox Game Pass Core 3M ESD NO (MSGC3-NO) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Oct 13, 13:29 UTC
Microsoft Xbox Game Pass Core 6M ESD NO orders are failing
Resolved - This incident has been resolved.
Oct 15, 11:58 UTC
Investigating - We are currently investigating an issue causing some orders of Microsoft Xbox Game Pass Core 6M ESD NO (MSGC6-NO) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Oct 13, 15:34 UTC
Microsoft Xbox GamePass PC 3M ESD NO orders are failing
Resolved - This incident has been resolved.
Oct 15, 11:57 UTC
Investigating - We are currently investigating an issue causing some orders of Microsoft Xbox GamePass PC 3M ESD NO (MSGP3-NO) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Oct 13, 20:47 UTC
Macy's US orders are failing
Resolved - This incident has been resolved.
Oct 15, 03:58 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Oct 15, 02:58 UTC
Investigating - We are currently investigating an issue causing some orders of Macy's US (MACYS-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Oct 15, 02:36 UTC
Oct 14, 2025
Microsoft Xbox NO orders are failing
Resolved - This incident has been resolved.
Oct 14, 20:50 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Oct 14, 19:50 UTC
Investigating - We are currently investigating an issue causing some orders of Microsoft Xbox NO (MSXB-NO) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Oct 13, 16:57 UTC
L'avant gardiste FR orders are failing
Resolved - This incident has been resolved.
Oct 14, 11:26 UTC
Investigating - We are currently investigating an issue causing some orders of L'avant gardiste FR (LAVANT-FR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Oct 4, 10:07 UTC
Myer AU orders are failing
Resolved - This incident has been resolved.
Oct 14, 05:05 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Oct 14, 04:05 UTC
Investigating - We are currently investigating an issue causing some orders of Myer AU (MYER-AU) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Oct 12, 03:51 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Oct 12, 03:14 UTC
Investigating - We are currently investigating an issue causing some orders of Myer AU (MYER-AU) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Oct 12, 01:16 UTC
Oct 13, 2025
Microsoft Xbox Game Pass Ult 3M ESD NO orders are failing
Resolved - This incident has been resolved.
Oct 13, 23:19 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Oct 13, 22:19 UTC
Investigating - We are currently investigating an issue causing some orders of Microsoft Xbox Game Pass Ult 3M ESD NO (MSGU3-NO) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Oct 13, 12:48 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Oct 13, 12:48 UTC
Investigating - We are currently investigating an issue causing some orders of Microsoft Xbox Game Pass Ult 3M ESD NO (MSGU3-NO) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Oct 13, 12:48 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Oct 13, 12:30 UTC
Investigating - We are currently investigating an issue causing some orders of Microsoft Xbox Game Pass Ult 3M ESD NO (MSGU3-NO) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Oct 13, 12:24 UTC
Passage du Dรฉsir FR orders are failing
Resolved - This incident has been resolved.
Oct 13, 22:48 UTC
Investigating - We are currently investigating an issue causing some orders of Passage du Dรฉsir FR (PSGDD-FR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Oct 6, 13:45 UTC
Banana Republic CA orders are failing
Resolved - This incident has been resolved.
Oct 13, 21:34 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Oct 13, 20:34 UTC
Investigating - We are currently investigating an issue causing some orders of Banana Republic CA (BANANA-CA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Oct 13, 18:54 UTC
Old Navy CA orders are failing
Resolved - This incident has been resolved.
Oct 13, 21:34 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Oct 13, 20:34 UTC
Investigating - We are currently investigating an issue causing some orders of Old Navy CA (OLDNAV-CA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Oct 13, 18:26 UTC
Gap CA orders are failing
Resolved - This incident has been resolved.
Oct 13, 21:33 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Oct 13, 20:33 UTC
Investigating - We are currently investigating an issue causing some orders of Gap CA (THEGAP-CA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Oct 13, 19:18 UTC
Petro-Canada CA orders are failing
Resolved - This incident has been resolved.
Oct 13, 21:33 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Oct 13, 20:33 UTC
Investigating - We are currently investigating an issue causing some orders of Petro-Canada CA (PETRO-CA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Oct 13, 18:56 UTC
GAP Options CA orders are failing
Resolved - This incident has been resolved.
Oct 13, 21:28 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Oct 13, 20:28 UTC
Investigating - We are currently investigating an issue causing some orders of GAP Options CA (GAP-CA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Oct 13, 20:12 UTC
Cinema City PL orders are failing
Resolved - This incident has been resolved.
Oct 13, 14:50 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Oct 13, 13:50 UTC
Investigating - We are currently investigating an issue causing some orders of Cinema City PL (CNMCT-PL) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Oct 12, 08:04 UTC
Old Navy CA orders are failing
Resolved - This incident has been resolved.
Oct 13, 14:34 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Oct 13, 13:34 UTC
Investigating - We are currently investigating an issue causing some orders of Old Navy CA (OLDNAV-CA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Oct 13, 11:42 UTC
Petro-Canada CA orders are failing
Resolved - This incident has been resolved.
Oct 13, 14:33 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Oct 13, 13:33 UTC
Investigating - We are currently investigating an issue causing some orders of Petro-Canada CA (PETRO-CA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Oct 13, 11:04 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Oct 13, 11:03 UTC
Investigating - We are currently investigating an issue causing some orders of Petro-Canada CA (PETRO-CA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Oct 13, 11:03 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Oct 13, 10:49 UTC
Investigating - We are currently investigating an issue causing some orders of Petro-Canada CA (PETRO-CA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Oct 13, 10:47 UTC
Apple ES orders are failing
Resolved - This incident has been resolved.
Oct 13, 10:35 UTC
Investigating - We are currently investigating an issue causing some orders of Apple ES (APPLE-ES) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Sep 22, 08:32 UTC
MakeMyTrip Pre Buy IN orders are failing
Resolved - This incident has been resolved.
Oct 13, 08:16 UTC
Investigating - We are currently investigating an issue causing some orders of MakeMyTrip Pre Buy IN (MMTP-IN) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Oct 6, 06:53 UTC
Oct 12, 2025
Myer AU orders are failing
Resolved - This incident has been resolved.
Oct 12, 00:12 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Oct 11, 23:12 UTC
Investigating - We are currently investigating an issue causing some orders of Myer AU (MYER-AU) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Oct 11, 06:50 UTC
Oct 11, 2025
Pay to Card EUR orders are failing
Resolved - This incident has been resolved.
Oct 11, 22:03 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Oct 11, 21:03 UTC
Investigating - We are currently investigating an issue causing some orders of Pay to Card EUR (P2C-EUR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Oct 11, 20:54 UTC
Myer AU orders are failing
Resolved - This incident has been resolved.
Oct 11, 03:07 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Oct 11, 02:07 UTC
Investigating - We are currently investigating an issue causing some orders of Myer AU (MYER-AU) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Oct 10, 08:53 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Oct 10, 08:05 UTC
Investigating - We are currently investigating an issue causing some orders of Myer AU (MYER-AU) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Oct 9, 09:19 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Oct 9, 09:06 UTC
Investigating - We are currently investigating an issue causing some orders of Myer AU (MYER-AU) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Oct 9, 08:42 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Oct 9, 07:51 UTC
Investigating - We are currently investigating an issue causing some orders of Myer AU (MYER-AU) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Oct 9, 07:08 UTC
Oct 10, 2025
Shinsegae KR orders are failing
Resolved - This incident has been resolved.
Oct 10, 16:53 UTC
Investigating - We are currently investigating an issue causing some orders of Shinsegae KR (SHI-KR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Oct 10, 16:53 UTC
Shinsegae KR orders are failing
Resolved - This incident has been resolved.
Oct 10, 12:55 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Oct 10, 11:55 UTC
Investigating - We are currently investigating an issue causing some orders of Shinsegae KR (SHI-KR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Oct 9, 17:03 UTC
Oct 9, 2025
Amazon ZA orders are failing
Resolved - This incident has been resolved.
Oct 9, 02:24 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Oct 9, 01:23 UTC
Investigating - We are currently investigating an issue causing some orders of Amazon ZA (AMZ-ZA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Oct 8, 21:46 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Oct 8, 21:09 UTC
Investigating - We are currently investigating an issue causing some orders of Amazon ZA (AMZ-ZA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Oct 8, 13:14 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Oct 8, 12:42 UTC
Investigating - We are currently investigating an issue causing some orders of Amazon ZA (AMZ-ZA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Oct 8, 12:39 UTC
Myer AU orders are failing
Resolved - This incident has been resolved.
Oct 9, 01:14 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Oct 9, 00:14 UTC
Investigating - We are currently investigating an issue causing some orders of Myer AU (MYER-AU) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Oct 8, 23:26 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Oct 8, 23:19 UTC
Investigating - We are currently investigating an issue causing some orders of Myer AU (MYER-AU) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Oct 8, 23:03 UTC
Oct 8, 2025
Upstream Provider Maintenance
Completed - The scheduled maintenance has been completed.
Oct 8, 21:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 8, 18:00 UTC
Scheduled - Due to an upstream provider maintenance, orders for some products (list provided below) may fail intermittently during these windows:
Wednesday, October 8 from 18:00 UTC to 21:00 UTC

๐Ÿ› ๏ธ Affected Products

Below is the complete list of products that may experience intermittent issues during the maintenance window.

๐Ÿ‡บ๐Ÿ‡ธ United States Affected Products

MARSHL-US

NTDRGN-US

UNTUCK-US

TIDAL-US

JERSMK-US

LYFT-US

DAVEBU-US

PTBARN-US

GCEXPR-US

MRICES-US

PARAMT-US

SUBWAY-US

DELTA-US

TJX-US

HULU-US

AMCTHE-US

GOPLAY-US

NAUTCA-US

APLBEE-US

IFLY-US

LNEBRY-US

IHOP-US

LOL-US

BITALY-US

MICPER-US

TOTBRS-US

CHIPTL-US

DAIRYQ-US

LLBEAN-US

TOTCLD-US

SNLUIS-US

MRIOT-US

FAZOLI-US

AMEAGL-US

YGFTC-US

WGTES4-US

GCODES-US

FAIRMT-US

CNDYCR-US

AMC-US

CLNWF-US

ALB-US

CLBCRU-US

BOSTON-US

HARDRK-US

VCPK-US

VISASW-US

CHAMPS-US

GLDWAR-US

WINE-US

VISA12-US

BAKERS-US

MICOFF-US

SAFEWY-US

AQRIUM-US

AMRRC-US

RLYCOL-US

800PET-US

NATPF-US

SHEETZ-US

GCMRCH-US

NITD-US

BURL-US

BABYB-US

DUNKIN-US

WSTGTE-US

BKING-US

PBTEEN-US

FAMDAV-US

TOTCAR-US

CHRTOP-US

WMATF-US

ACEHRD-US

WGREEN-US

MICFAM-US

SIERRA-US

PETSMT-US

AMRDAY-US

BBNB-US

CHICOS-US

TJFLTS-US

CRUNCH-US

TEXASR-US

PFLYJ-US

CRUTCH-US

HPUKR-US

SWISS-US

WGTES5-US

RUBIOS-US

CACRUS-US

GIF-US

QKGFTS-US

HOMGDS-US

AMRCS-US

AERIE-US

LGNRH-US

HCOM-US

SOMA-US

ANNTAY-US

SHWTME-US

VITAMN-US

RESTRN-US

CLARKS-US

SWFROG-US

PANDA-US

RUE21-US

NATCO-US

UNICF-US

AEROP-US

VISA-US

SPOLY-US

BARNES-US

GLAAD-US

BBYLST-US

MRKGRM-US

DICKS-US

LAGRIG-US

GCRTL-US

GANDER-US

CDCF-US

TOTSLP-US

WLMSON-US

FOOT-US

GWHOC-US

ACA-US

CANVAS-US

GUITAR-US

EQLJI-US

LOWES-US

HOOTRS-US

WHBM-US

FRGRNC-US

BOBEVN-US

VICSCT-US

VLGINN-US

GROUPN-US

MOHTL-US

AMTRAK-US

PNKBRY-US

COST-US

BUYBBY-US

OVRSTK-US


๐Ÿ‡จ๐Ÿ‡ฆ Canada Affected Products

LYFT-CA

NEXON-CA

NEWYRK-CA

VISA-CA

FANAT-CA

APPLE-CA

ORGJOE-CA

NIN3-CA

ESMARO-CA

NEX-CA

PEETS-US

LUSH-CA

NFLIX-CA

IKEA-CA

BSKROB-US

XBXGP3-CA

HARVEY-CA

FL-CA

LAWT-CA

REIMAN-CA

FRESH-CA

CNDYCR-CA

LCBO-CA

WMART-CA

KIGSO-CA

WGTES2-CA

WGTS10-CA

INDIGO-CA

SWAY-CA

XTREE-US

MONTNS-CA

RZRGLD-CA

WGTS12-CA

TQGAME-CA

SOB-CA

WGTES4-CA

PIKBAR-CA

NXKRMA-US

WAYFAR-CA

STAMAN-CA

BLZRD-CA

XBXGP1-CA

GCTRVL-US

WARCRF-CA

NIN-CA

WGTES7-US

WSTELM-US

SONY-CA

WGTS11-CA

PNING-CA

LULU-CA

CABELA-CA

SUBWAY-CA

KARMA-CA

RTEST1-CA

NIN12-CA

EA-CA

WGTES8-US

WGTES5-CA

SPRTNG-CA

LAMASI-CA

RWCO-CA

MSTR12-CA

SOBY-CA
Oct 8, 07:15 UTC
CARREFOUR BR orders are failing
Resolved - This incident has been resolved.
Oct 8, 17:02 UTC
Investigating - We are currently investigating an issue causing some orders of CARREFOUR BR (CFOUR-BR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Sep 26, 03:45 UTC
Carrefour PL orders are failing
Resolved - This incident has been resolved.
Oct 8, 16:02 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Oct 8, 15:02 UTC
Investigating - We are currently investigating an issue causing some orders of Carrefour PL (CFOUR-PL) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Oct 4, 15:34 UTC
Amazon ZA orders are failing
Resolved - This incident has been resolved.
Oct 8, 10:47 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Oct 8, 09:47 UTC
Investigating - We are currently investigating an issue causing some orders of Amazon ZA (AMZ-ZA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Oct 8, 09:46 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Oct 8, 09:38 UTC
Investigating - We are currently investigating an issue causing some orders of Amazon ZA (AMZ-ZA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Oct 8, 09:34 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Oct 8, 09:23 UTC
Investigating - We are currently investigating an issue causing some orders of Amazon ZA (AMZ-ZA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Oct 8, 09:19 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Oct 8, 08:52 UTC
Investigating - We are currently investigating an issue causing some orders of Amazon ZA (AMZ-ZA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Oct 8, 08:46 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Oct 8, 08:38 UTC
Investigating - We are currently investigating an issue causing some orders of Amazon ZA (AMZ-ZA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Oct 8, 08:12 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Oct 8, 08:12 UTC
Investigating - We are currently investigating an issue causing some orders of Amazon ZA (AMZ-ZA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Oct 8, 08:09 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Oct 8, 07:58 UTC
Investigating - We are currently investigating an issue causing some orders of Amazon ZA (AMZ-ZA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Oct 8, 07:54 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Oct 8, 07:28 UTC
Investigating - We are currently investigating an issue causing some orders of Amazon ZA (AMZ-ZA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Oct 8, 07:24 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Oct 8, 07:03 UTC
Investigating - We are currently investigating an issue causing some orders of Amazon ZA (AMZ-ZA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Oct 8, 07:00 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Oct 8, 06:58 UTC
Investigating - We are currently investigating an issue causing some orders of Amazon ZA (AMZ-ZA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Oct 8, 06:57 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Oct 8, 06:53 UTC
Investigating - We are currently investigating an issue causing some orders of Amazon ZA (AMZ-ZA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Oct 8, 06:48 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Oct 8, 06:43 UTC
Investigating - We are currently investigating an issue causing some orders of Amazon ZA (AMZ-ZA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Oct 8, 06:28 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Oct 8, 06:23 UTC
Investigating - We are currently investigating an issue causing some orders of Amazon ZA (AMZ-ZA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Oct 8, 06:13 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Oct 8, 06:11 UTC
Investigating - We are currently investigating an issue causing some orders of Amazon ZA (AMZ-ZA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Oct 8, 06:04 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Oct 8, 06:03 UTC
Investigating - We are currently investigating an issue causing some orders of Amazon ZA (AMZ-ZA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Oct 8, 05:46 UTC
Amazon UK orders are failing
Resolved - This incident has been resolved.
Oct 8, 07:40 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Oct 8, 06:40 UTC
Investigating - We are currently investigating an issue causing some orders of Amazon UK (AMZ-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Oct 8, 03:08 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Oct 8, 02:43 UTC
Investigating - We are currently investigating an issue causing some orders of Amazon UK (AMZ-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Oct 8, 01:20 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Oct 8, 00:43 UTC
Investigating - We are currently investigating an issue causing some orders of Amazon UK (AMZ-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Oct 7, 19:57 UTC
Oct 7, 2025
John Lewis & Partners UK orders are failing
Resolved - This incident has been resolved.
Oct 7, 20:43 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Oct 7, 19:43 UTC
Investigating - We are currently investigating an issue causing some orders of John Lewis & Partners UK (JLSEG-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Oct 7, 19:17 UTC
IKEA AU orders are failing
Resolved - This incident has been resolved.
Oct 7, 02:58 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Oct 7, 01:58 UTC
Investigating - We are currently investigating an issue causing some orders of IKEA AU (IKEA-AU) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Oct 5, 01:25 UTC
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