Odeon UK orders are failing
Investigating - We are currently investigating an issue causing some orders of Odeon UK (ODEON-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Sep 16, 2025 - 14:24 UTC
Rougier&Plé Graphigro FR orders are failing
Investigating - We are currently investigating an issue causing some orders of Rougier&Plé Graphigro FR (ROUGPG-FR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Sep 14, 2025 - 13:57 UTC
NETOPTIKA SK orders are failing
Investigating - We are currently investigating an issue causing some orders of NETOPTIKA SK (NTPTK-SK) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Sep 13, 2025 - 08:53 UTC
Playstation IE orders are failing
Investigating - We are currently investigating an issue causing some orders of Playstation IE (PLAY-IE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Sep 11, 2025 - 19:01 UTC
Ultimate Dining Card CA orders are failing
Investigating - We are currently investigating an issue causing some orders of Ultimate Dining Card CA (UDC-CA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Sep 10, 2025 - 17:04 UTC
Edelices FR orders are failing
Investigating - We are currently investigating an issue causing some orders of Edelices FR (EDEL-FR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Sep 09, 2025 - 08:36 UTC
Wonderbox FR orders are failing
Investigating - We are currently investigating an issue causing some orders of Wonderbox FR (WONDBX-FR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Sep 04, 2025 - 09:02 UTC
Paramount MX orders are failing
Investigating - We are currently investigating an issue causing some orders of Paramount MX (PRMT-MX) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Sep 03, 2025 - 01:49 UTC
Steam FR orders are failing
Investigating - We are currently investigating an issue causing some orders of Steam FR (STEAM-FR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Sep 01, 2025 - 10:26 UTC
Jones The Grocer AE orders are failing
Investigating - We are currently investigating an issue causing some orders of Jones The Grocer AE (JON-AE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Aug 29, 2025 - 13:51 UTC
Nice One SA orders are failing
Investigating - We are currently investigating an issue causing some orders of Nice One SA (NICE-SA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Aug 29, 2025 - 13:37 UTC
Gold Razer MX orders are failing
Investigating - We are currently investigating an issue causing some orders of Gold Razer MX (GLDR-MX) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Aug 28, 2025 - 13:48 UTC
SuperValu IE orders are failing
Investigating - We are currently investigating an issue causing some orders of SuperValu IE (SUP-IE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Aug 28, 2025 - 11:40 UTC
RTL+ DE orders are failing
Investigating - We are currently investigating an issue causing some orders of RTL+ DE (RTL-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Aug 26, 2025 - 15:52 UTC
Oxybul-Okaïdi FR orders are failing
Investigating - We are currently investigating an issue causing some orders of Oxybul-Okaïdi FR (OXYBUL-FR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Aug 21, 2025 - 00:51 UTC
POWER NO orders are failing
Investigating - We are currently investigating an issue causing some orders of POWER NO (POWER-NO) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Aug 13, 2025 - 12:20 UTC
Dots.eco - Återställ ett fragment av ett korallrev SE orders are failing
Investigating - We are currently investigating an issue causing some orders of Dots.eco - Återställ ett fragment av ett korallrev SE (ATE-SE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Jul 07, 2025 - 12:26 UTC
Myntra IN orders are failing
Investigating - We are currently investigating an issue causing some orders of Myntra IN (MYNT-IN) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Jul 05, 2025 - 04:58 UTC

About This Site

We continuously monitor the status of Runa Connect, Link, Wrap, Drive, and all related services. If there are any interruptions in service updates will be posted here.

You can subscribe to this page via email to get notified of any incidents affecting our service.

Uptime over the past 90 days. View historical uptime.
Runa API ? Operational
90 days ago
100.0 % uptime
Today
Runa Web App Operational
90 days ago
100.0 % uptime
Today
Gift Processing ? Partial Outage
Email Delivery Operational
Runa Playground Environment ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Upstream Provider Maintenance Sep 24, 2025 03:30-05:30 UTC

An upstream processor are performing maintenance to their systems to improve service. For a 5-10 min window during this time, orders for the following products may fail intermittently

• -MACTCB-US Mactcb
• -TOPGLF-US Topglf
• -DSW-US Dsw
• -SHEIN-AU Shein
• -TLWINE-US Tlwine
• -WYSPA-CA Wyspa
• -MCALIS-US Mcalis
• -IKEA-US Ikea
• -FRCKRS-US Frckrs
• -GROUPN-CA Groupn
• -NHL-US Nhl
• -PUMA-US Puma
• -KKREME-US Kkreme
• -REDROB-CA Redrob
• -SONY-US Sony
• -KENDRA-US Kendra
• -SWAR-US Swar
• -TREATW-GB Treatw
• -NFL-US Nfl
• -CONTNR-US Contnr
• -AMEAGL-CA Ameagl
• -KOBO-CA Kobo
• -BBUY-CA Bbuy
• -CARTER-US Carter
• -LEYR-US Leyr
• -JACKAR-CA Jackar
• -LANDRYS-US Landrys
• -ROBLOX-CA Roblox
• -REDLOB-CA Redlob
• -SIRCRP-CA Sircrp
• -ALMDRN-US Almdrn
• -MARSH-CA Marsh
• -CHEVT-US Chevt
• -BRCHLN-US Brchln
• -CHILIS-US Chilis
• -RUBYTU-US Rubytu
• -GRBHUB-US Grbhub
• -LEGLEG-US Legleg
• -MSFT-US Msft
• -OCHRLY-US Ochrly
• -LEGLEG-CA Legleg
• -SUNGLS-US Sungls
• -VLRNT-CA Vlrnt
• -BRTUCI-US Brtuci
• -VLRNT-US Vlrnt
• -EBAUER-US Ebauer
• -HARRYR-CA Harryr
• -PSHMR-US Pshmr
• -OURA-US Oura
• -VUDU-US Vudu
• -SURLTB-US Surltb
• -GIANTX-US Giantx
• -VIRGN-US Virgn
• -TRCSUP-US Trcsup
• -CHILDR-CA Childr
• -ALOMV1-US Alomv1
• -ALOMV3-US Alomv3
• -XBXGP3-US Xbxgp3
• -ELECAS-CA Elecas
• -GETGO-US Getgo
• -KFC-US Kfc
• -NBA-US Nba
• -XBXGP6-US Xbxgp6
• -MLB-US Mlb
• -FANAT-US Fanat
• -SIRIUS-US Sirius
• -SCHLZY-US Schlzy
• -RYABAN-US Ryaban
• -GIANTE-US Giante
• -SENSE-CA Sense
• -LMOOSE-CA Lmoose
• -FIVEGY-GB Fivegy
• -CALPZA-US Calpza
• -REDS-CA Reds
• -STAPLS-US Stapls
• -XBOX1-US Xbox1
• -ALOMV6-US Alomv6
• -ALO12-US Alo12
• -APPLE-US Apple
• -HARV-AU Harv
• -CINMRK-US Cinmrk
• -ZAXBY-US Zaxby
• -LULU-GB Lulu
• -JAMBA-US Jamba
• -SEPH-CA Seph
• -XBOX3-US Xbox3
• -RZGOLD-US Rzgold
• -BMARKT-CA Bmarkt
• -SEPH-AU Seph
• -WAWA-US Wawa
• -CHILDP-US Childp
• -MXITUP-US Mxitup
• -SWAIR-US Swair
• -HOYTS-AU Hoyts
• -IMVU-US Imvu

We apologise for any inconvenience this may cause. The fulfilments will work on retry after the maintenance
Posted on Sep 05, 2025 - 15:54 UTC
Sep 16, 2025
Apple NL orders are failing
Resolved - This incident has been resolved.
Sep 16, 21:49 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Sep 16, 20:49 UTC
Investigating - We are currently investigating an issue causing some orders of Apple NL (APPLE-NL) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Sep 16, 20:20 UTC
Apple FR orders are failing
Resolved - This incident has been resolved.
Sep 16, 21:44 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Sep 16, 20:44 UTC
Investigating - We are currently investigating an issue causing some orders of Apple FR (APPLE-FR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Sep 16, 20:31 UTC
Apple NL orders are failing
Resolved - This incident has been resolved.
Sep 16, 20:09 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Sep 16, 19:09 UTC
Investigating - We are currently investigating an issue causing some orders of Apple NL (APPLE-NL) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Sep 16, 18:58 UTC
Otto DE orders are failing
Resolved - This incident has been resolved.
Sep 16, 18:39 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Sep 16, 17:39 UTC
Investigating - We are currently investigating an issue causing some orders of Otto DE (OTTO-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Sep 16, 17:08 UTC
My Personal Trainer UK orders are failing
Resolved - This incident has been resolved.
Sep 16, 08:13 UTC
Investigating - We are currently investigating an issue causing some orders of My Personal Trainer UK (MYPT-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Sep 10, 11:03 UTC
Sep 15, 2025
Moe's Southwest Grill US orders are failing
Resolved - This incident has been resolved.
Sep 15, 16:06 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Sep 15, 15:06 UTC
Investigating - We are currently investigating an issue causing some orders of Moe's Southwest Grill US (MOES-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Aug 21, 17:49 UTC
MANGO BE orders are failing
Resolved - This incident has been resolved.
Sep 15, 12:23 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Sep 15, 11:23 UTC
Investigating - We are currently investigating an issue causing some orders of MANGO BE (MANGO-BE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Sep 13, 19:05 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Sep 13, 19:02 UTC
Investigating - We are currently investigating an issue causing some orders of MANGO BE (MANGO-BE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Sep 13, 19:00 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Sep 13, 18:57 UTC
Investigating - We are currently investigating an issue causing some orders of MANGO BE (MANGO-BE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Sep 13, 18:55 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Sep 13, 18:52 UTC
Investigating - We are currently investigating an issue causing some orders of MANGO BE (MANGO-BE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Sep 13, 18:50 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Sep 13, 18:47 UTC
Investigating - We are currently investigating an issue causing some orders of MANGO BE (MANGO-BE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Sep 13, 18:44 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Sep 13, 18:42 UTC
Investigating - We are currently investigating an issue causing some orders of MANGO BE (MANGO-BE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Sep 13, 18:39 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Sep 13, 18:37 UTC
Investigating - We are currently investigating an issue causing some orders of MANGO BE (MANGO-BE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Sep 13, 18:34 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Sep 13, 18:32 UTC
Investigating - We are currently investigating an issue causing some orders of MANGO BE (MANGO-BE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Sep 13, 18:29 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Sep 13, 18:27 UTC
Investigating - We are currently investigating an issue causing some orders of MANGO BE (MANGO-BE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Sep 13, 18:25 UTC
Bloom & Wild UK orders are failing
Resolved - This incident has been resolved.
Sep 15, 10:38 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Sep 15, 09:38 UTC
Investigating - We are currently investigating an issue causing some orders of Bloom & Wild UK (BAW-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Sep 15, 09:31 UTC
Otto DE orders are failing
Resolved - This incident has been resolved.
Sep 15, 10:24 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Sep 15, 09:24 UTC
Investigating - We are currently investigating an issue causing some orders of Otto DE (OTTO-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Sep 15, 09:04 UTC
MediaMarkt - BE orders are failing
Resolved - This incident has been resolved.
Sep 15, 07:31 UTC
Investigating - We are currently investigating an issue causing some orders of MediaMarkt - BE (MDMKT-BE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Sep 14, 19:16 UTC
Sep 14, 2025

Unresolved incident: Rougier&Plé Graphigro FR orders are failing.

Sep 13, 2025
JYSK FI orders are failing
Resolved - This incident has been resolved.
Sep 13, 10:01 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Sep 13, 09:01 UTC
Investigating - We are currently investigating an issue causing some orders of JYSK FI (JYSK-FI) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Aug 27, 14:37 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Aug 27, 13:55 UTC
Investigating - We are currently investigating an issue causing some orders of JYSK FI (JYSK-FI) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Aug 27, 13:03 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Aug 27, 12:25 UTC
Investigating - We are currently investigating an issue causing some orders of JYSK FI (JYSK-FI) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Aug 27, 11:24 UTC
Sep 12, 2025
GlobalGiving UK orders are failing
Resolved - This incident has been resolved.
Sep 12, 10:41 UTC
Investigating - We are currently investigating an issue causing some orders of GlobalGiving UK (GLBGIV-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Jun 1, 15:20 UTC
Sep 11, 2025
Hotels.com UK orders are failing
Resolved - This incident has been resolved.
Sep 11, 14:32 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Sep 11, 13:32 UTC
Investigating - We are currently investigating an issue causing some orders of Hotels.com UK (HCOM-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Sep 11, 12:33 UTC
Clarks UK orders are failing
Resolved - This incident has been resolved.
Sep 11, 14:32 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Sep 11, 13:32 UTC
Investigating - We are currently investigating an issue causing some orders of Clarks UK (CLRKS-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Sep 11, 12:32 UTC
ASOS orders are failing
Resolved - This incident has been resolved.
Sep 11, 14:28 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Sep 11, 13:28 UTC
Investigating - We are currently investigating an issue causing some orders of ASOS (ASOS-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Sep 11, 12:39 UTC
Costa UK orders are failing
Resolved - This incident has been resolved.
Sep 11, 14:22 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Sep 11, 13:22 UTC
Investigating - We are currently investigating an issue causing some orders of Costa UK (COSTA-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Sep 11, 12:47 UTC
EXTRA.COM BR orders are failing
Resolved - This incident has been resolved.
Sep 11, 14:03 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Sep 11, 13:03 UTC
Investigating - We are currently investigating an issue causing some orders of EXTRA.COM BR (EXTRA-BR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Sep 10, 14:33 UTC
Apple - IT orders are failing
Resolved - This incident has been resolved.
Sep 11, 12:08 UTC
Investigating - We are currently investigating an issue causing some orders of Apple - IT (APPLEC-IT) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Sep 11, 12:04 UTC
Hotels.com UK orders are failing
Resolved - This incident has been resolved.
Sep 11, 11:37 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Sep 11, 10:37 UTC
Investigating - We are currently investigating an issue causing some orders of Hotels.com UK (HCOM-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Sep 11, 09:29 UTC
The White Company UK orders are failing
Resolved - This incident has been resolved.
Sep 11, 11:37 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Sep 11, 10:37 UTC
Investigating - We are currently investigating an issue causing some orders of The White Company UK (TWC-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Sep 11, 09:13 UTC
ASOS orders are failing
Resolved - This incident has been resolved.
Sep 11, 11:37 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Sep 11, 10:37 UTC
Investigating - We are currently investigating an issue causing some orders of ASOS (ASOS-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Sep 11, 08:40 UTC
Cinépolis VIP: Boleto VIP de Lunes a Viernes MX orders are failing
Resolved - This incident has been resolved.
Sep 11, 11:29 UTC
Investigating - We are currently investigating an issue causing some orders of Cinépolis VIP: Boleto VIP de Lunes a Viernes MX (CINEVL-MX) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Jul 4, 17:13 UTC
Costa UK orders are failing
Resolved - This incident has been resolved.
Sep 11, 11:27 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Sep 11, 10:26 UTC
Investigating - We are currently investigating an issue causing some orders of Costa UK (COSTA-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Sep 11, 08:46 UTC
Airbnb US orders are failing
Resolved - This incident has been resolved.
Sep 11, 02:07 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Sep 11, 01:07 UTC
Investigating - We are currently investigating an issue causing some orders of Airbnb US (AIRBNB-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Sep 11, 00:42 UTC
DoorDash US orders are failing
Resolved - This incident has been resolved.
Sep 11, 02:07 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Sep 11, 01:07 UTC
Investigating - We are currently investigating an issue causing some orders of DoorDash US (DDASH-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Sep 11, 00:26 UTC
Instacart US orders are failing
Resolved - This incident has been resolved.
Sep 11, 02:02 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Sep 11, 01:02 UTC
Investigating - We are currently investigating an issue causing some orders of Instacart US (CART-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Sep 11, 00:24 UTC
Sep 10, 2025
Razer Gold CA orders are failing
Resolved - This incident has been resolved.
Sep 10, 17:53 UTC
Investigating - We are currently investigating an issue causing some orders of Razer Gold CA (RZRGLD-CA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Sep 4, 18:47 UTC
Uber Eats AU orders are failing
Resolved - This incident has been resolved.
Sep 10, 17:51 UTC
Investigating - We are currently investigating an issue causing some orders of Uber Eats AU (UEATS-AU) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Sep 10, 05:07 UTC
Uber Eats NZ orders are failing
Resolved - This incident has been resolved.
Sep 10, 17:50 UTC
Investigating - We are currently investigating an issue causing some orders of Uber Eats NZ (UEATS-NZ) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Sep 10, 05:52 UTC
Uber Rides & Eats CA orders are failing
Resolved - This incident has been resolved.
Sep 10, 17:50 UTC
Investigating - We are currently investigating an issue causing some orders of Uber Rides & Eats CA (UBRIDE-CA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Sep 10, 07:11 UTC
DoorDash CA orders are failing
Resolved - This incident has been resolved.
Sep 10, 17:50 UTC
Investigating - We are currently investigating an issue causing some orders of DoorDash CA (DDASH-CA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Sep 10, 05:08 UTC
Etsy US orders are failing
Resolved - This incident has been resolved.
Sep 10, 17:49 UTC
Investigating - We are currently investigating an issue causing some orders of Etsy US (ETSY-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Sep 10, 07:50 UTC
DoorDash AU orders are failing
Resolved - This incident has been resolved.
Sep 10, 17:49 UTC
Investigating - We are currently investigating an issue causing some orders of DoorDash AU (DOOR-AU) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Sep 10, 08:14 UTC
Uber NZ orders are failing
Resolved - This incident has been resolved.
Sep 10, 17:48 UTC
Investigating - We are currently investigating an issue causing some orders of Uber NZ (UBER-NZ) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Sep 10, 10:15 UTC
Deliveroo IT orders are failing
Resolved - This incident has been resolved.
Sep 10, 17:47 UTC
Investigating - We are currently investigating an issue causing some orders of Deliveroo IT (DROO-IT) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Sep 10, 10:22 UTC
Twitch US orders are failing
Resolved - This incident has been resolved.
Sep 10, 15:07 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Sep 10, 14:07 UTC
Investigating - We are currently investigating an issue causing some orders of Twitch US (TWITCH-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Sep 10, 09:51 UTC
Some Payout Links not Working
Resolved - This incident has been resolved.
Sep 10, 13:42 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 10, 13:41 UTC
Identified - The issue has been identified and a fix is being implemented as we speak.
Sep 10, 13:38 UTC
Investigating - We are aware of an issue that is preventing fulfilment of some payout links. The team is actively working on a fix to resolve this. Further updates will be provided in due course.

We apologize for any inconvenience
Sep 10, 13:32 UTC
Uber Rides & Eats AU orders are failing
Resolved - This incident has been resolved.
Sep 10, 12:56 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Sep 10, 11:56 UTC
Investigating - We are currently investigating an issue causing some orders of Uber Rides & Eats AU (UBERE-AU) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Sep 10, 08:56 UTC
Uber AU orders are failing
Resolved - This incident has been resolved.
Sep 10, 12:31 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Sep 10, 11:31 UTC
Investigating - We are currently investigating an issue causing some orders of Uber AU (UBER-AU) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Sep 10, 06:36 UTC
Deliveroo UK orders are failing
Resolved - This incident has been resolved.
Sep 10, 12:17 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Sep 10, 11:17 UTC
Investigating - We are currently investigating an issue causing some orders of Deliveroo UK (DROO-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Sep 10, 05:54 UTC
Airbnb FR orders are failing
Resolved - This incident has been resolved.
Sep 10, 11:58 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Sep 10, 10:58 UTC
Investigating - We are currently investigating an issue causing some orders of Airbnb FR (AIRBNB-FR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Sep 10, 07:33 UTC
Airbnb US orders are failing
Resolved - This incident has been resolved.
Sep 10, 11:56 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Sep 10, 10:56 UTC
Investigating - We are currently investigating an issue causing some orders of Airbnb US (AIRBNB-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Sep 10, 05:20 UTC
DoorDash US orders are failing
Resolved - This incident has been resolved.
Sep 10, 11:56 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Sep 10, 10:56 UTC
Investigating - We are currently investigating an issue causing some orders of DoorDash US (DDASH-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Sep 10, 04:55 UTC
Uber US orders are failing
Resolved - This incident has been resolved.
Sep 10, 11:53 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Sep 10, 10:53 UTC
Investigating - We are currently investigating an issue causing some orders of Uber US (UBER-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Sep 10, 10:16 UTC
Uber Eats CA orders are failing
Resolved - This incident has been resolved.
Sep 10, 11:53 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Sep 10, 10:53 UTC
Investigating - We are currently investigating an issue causing some orders of Uber Eats CA (UEATS-CA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Sep 10, 06:14 UTC
Uber CA orders are failing
Resolved - This incident has been resolved.
Sep 10, 11:53 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Sep 10, 10:53 UTC
Investigating - We are currently investigating an issue causing some orders of Uber CA (UBER-CA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Sep 10, 09:46 UTC
Paramount+ US orders are failing
Resolved - This incident has been resolved.
Sep 10, 11:53 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Sep 10, 10:53 UTC
Investigating - We are currently investigating an issue causing some orders of Paramount+ US (PARAMT-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Sep 10, 08:51 UTC
Uber Eats UK orders are failing
Resolved - This incident has been resolved.
Sep 10, 11:52 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Sep 10, 10:52 UTC
Investigating - We are currently investigating an issue causing some orders of Uber Eats UK (UEATS-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Sep 10, 10:34 UTC
Uber Eats US orders are failing
Resolved - This incident has been resolved.
Sep 10, 11:51 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Sep 10, 10:51 UTC
Investigating - We are currently investigating an issue causing some orders of Uber Eats US (UEATS-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Sep 10, 04:46 UTC
Deliveroo FR orders are failing
Resolved - This incident has been resolved.
Sep 10, 11:48 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Sep 10, 10:48 UTC
Investigating - We are currently investigating an issue causing some orders of Deliveroo FR (DROO-FR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Sep 10, 10:00 UTC
Upstream Provider Maintenance
Completed - The scheduled maintenance has been completed.
Sep 10, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 10, 10:00 UTC
Scheduled - The following products may be unavailable during this window:
VISA-US
SIERRA-US
SAFEWY-US
TJX-US
Sep 2, 15:55 UTC
Olive Young KR orders are failing
Resolved - This incident has been resolved.
Sep 10, 10:52 UTC
Investigating - We are currently investigating an issue causing some orders of Olive Young KR (OLI-KR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Sep 10, 10:47 UTC
Mondadori IT orders are failing
Resolved - This incident has been resolved.
Sep 10, 09:57 UTC
Investigating - We are currently investigating an issue causing some orders of Mondadori IT (MONDA-IT) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Sep 10, 09:52 UTC
MediaMarkt NL orders are failing
Resolved - This incident has been resolved.
Sep 10, 09:12 UTC
Investigating - We are currently investigating an issue causing some orders of MediaMarkt NL (MMKT-NL) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Sep 10, 09:07 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Sep 10, 09:05 UTC
Investigating - We are currently investigating an issue causing some orders of MediaMarkt NL (MMKT-NL) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Sep 10, 08:57 UTC
Spotify 12M MX orders are failing
Resolved - This incident has been resolved.
Sep 10, 08:18 UTC
Investigating - We are currently investigating an issue causing some orders of Spotify 12M MX (SPTF12-MX) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Aug 31, 14:23 UTC
Home Depot US orders are failing
Resolved - This incident has been resolved.
Sep 10, 08:05 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Sep 10, 07:05 UTC
Investigating - We are currently investigating an issue causing some orders of Home Depot US (DEPOT-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Sep 10, 06:50 UTC
Olive Young KR orders are failing
Resolved - This incident has been resolved.
Sep 10, 00:24 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Sep 10, 00:19 UTC
Investigating - We are currently investigating an issue causing some orders of Olive Young KR (OLI-KR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Sep 10, 00:14 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Sep 10, 00:14 UTC
Investigating - We are currently investigating an issue causing some orders of Olive Young KR (OLI-KR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Sep 10, 00:09 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Sep 10, 00:04 UTC
Investigating - We are currently investigating an issue causing some orders of Olive Young KR (OLI-KR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Sep 9, 23:59 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Sep 9, 23:54 UTC
Investigating - We are currently investigating an issue causing some orders of Olive Young KR (OLI-KR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Sep 9, 23:49 UTC
Sep 9, 2025
Mondadori IT orders are failing
Resolved - This incident has been resolved.
Sep 9, 23:59 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Sep 9, 22:59 UTC
Investigating - We are currently investigating an issue causing some orders of Mondadori IT (MONDA-IT) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Sep 9, 22:54 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Sep 9, 22:49 UTC
Investigating - We are currently investigating an issue causing some orders of Mondadori IT (MONDA-IT) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Sep 9, 22:44 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Sep 9, 22:39 UTC
Investigating - We are currently investigating an issue causing some orders of Mondadori IT (MONDA-IT) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Sep 9, 22:34 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Sep 9, 22:29 UTC
Investigating - We are currently investigating an issue causing some orders of Mondadori IT (MONDA-IT) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Sep 9, 22:24 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Sep 9, 22:19 UTC
Investigating - We are currently investigating an issue causing some orders of Mondadori IT (MONDA-IT) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Sep 9, 22:14 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Sep 9, 22:09 UTC
Investigating - We are currently investigating an issue causing some orders of Mondadori IT (MONDA-IT) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Sep 9, 22:04 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Sep 9, 21:59 UTC
Investigating - We are currently investigating an issue causing some orders of Mondadori IT (MONDA-IT) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Sep 9, 21:54 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Sep 9, 21:49 UTC
Investigating - We are currently investigating an issue causing some orders of Mondadori IT (MONDA-IT) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Sep 9, 21:44 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Sep 9, 20:59 UTC
Investigating - We are currently investigating an issue causing some orders of Mondadori IT (MONDA-IT) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Sep 9, 20:54 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Sep 9, 20:49 UTC
Investigating - We are currently investigating an issue causing some orders of Mondadori IT (MONDA-IT) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Sep 9, 20:44 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Sep 9, 20:39 UTC
Investigating - We are currently investigating an issue causing some orders of Mondadori IT (MONDA-IT) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Sep 9, 20:34 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Sep 9, 20:29 UTC
Investigating - We are currently investigating an issue causing some orders of Mondadori IT (MONDA-IT) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Sep 9, 20:24 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Sep 9, 20:19 UTC
Investigating - We are currently investigating an issue causing some orders of Mondadori IT (MONDA-IT) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Sep 9, 20:14 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Sep 9, 20:09 UTC
Investigating - We are currently investigating an issue causing some orders of Mondadori IT (MONDA-IT) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Sep 9, 20:04 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Sep 9, 19:59 UTC
Investigating - We are currently investigating an issue causing some orders of Mondadori IT (MONDA-IT) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Sep 9, 19:54 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Sep 9, 19:54 UTC
Investigating - We are currently investigating an issue causing some orders of Mondadori IT (MONDA-IT) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Sep 9, 19:45 UTC
Cheerz FR orders are failing
Resolved - This incident has been resolved.
Sep 9, 16:26 UTC
Investigating - We are currently investigating an issue causing some orders of Cheerz FR (CHERZ-FR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Aug 28, 14:11 UTC
Carrefour PL orders are failing
Resolved - This incident has been resolved.
Sep 9, 14:23 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Sep 9, 13:23 UTC
Investigating - We are currently investigating an issue causing some orders of Carrefour PL (CFOUR-PL) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Sep 8, 20:37 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Sep 8, 20:01 UTC
Investigating - We are currently investigating an issue causing some orders of Carrefour PL (CFOUR-PL) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Sep 8, 18:43 UTC
Nintendo eShop CA orders are failing
Resolved - This incident has been resolved.
Sep 9, 09:42 UTC
Investigating - We are currently investigating an issue causing some orders of Nintendo eShop CA (NIN-CA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Sep 4, 18:45 UTC
Swarovski US orders are failing
Resolved - This incident has been resolved.
Sep 9, 07:56 UTC
Investigating - We are currently investigating an issue causing some orders of Swarovski US (SWAR-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Aug 19, 03:56 UTC
Sep 8, 2025
McDonald's KR orders are failing
Resolved - This incident has been resolved.
Sep 8, 16:27 UTC
Investigating - We are currently investigating an issue causing some orders of McDonald's KR (MCD-KR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Sep 8, 12:22 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Sep 8, 12:21 UTC
Investigating - We are currently investigating an issue causing some orders of McDonald's KR (MCD-KR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Sep 8, 12:17 UTC
River Island UK orders are failing
Resolved - This incident has been resolved.
Sep 8, 15:56 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Sep 8, 14:56 UTC
Investigating - We are currently investigating an issue causing some orders of River Island UK (ISLAND-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Sep 5, 09:48 UTC
Carrefour ES orders are failing
Resolved - This incident has been resolved.
Sep 8, 12:07 UTC
Investigating - We are currently investigating an issue causing some orders of Carrefour ES (CFOUR-ES) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Sep 8, 08:02 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Sep 8, 07:56 UTC
Investigating - We are currently investigating an issue causing some orders of Carrefour ES (CFOUR-ES) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Sep 8, 07:56 UTC
Deezer Premium 3 Month UK orders are failing
Resolved - This incident has been resolved.
Sep 8, 11:57 UTC
Investigating - We are currently investigating an issue causing some orders of Deezer Premium 3 Month UK (DZPR3-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Sep 5, 13:22 UTC
Rappi BR orders are failing
Resolved - This incident has been resolved.
Sep 8, 10:39 UTC
Investigating - We are currently investigating an issue causing some orders of Rappi BR (RAPPI-BR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Aug 30, 02:42 UTC
MANGO PT orders are failing
Resolved - This incident has been resolved.
Sep 8, 08:52 UTC
Investigating - We are currently investigating an issue causing some orders of MANGO PT (MANGO-PT) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Sep 6, 20:56 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Sep 6, 20:56 UTC
Investigating - We are currently investigating an issue causing some orders of MANGO PT (MANGO-PT) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Sep 6, 20:51 UTC
McDonald's BR orders are failing
Resolved - This incident has been resolved.
Sep 8, 08:50 UTC
Investigating - We are currently investigating an issue causing some orders of McDonald's BR (MCDO-BR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Sep 7, 21:36 UTC
CARREFOUR BR orders are failing
Resolved - This incident has been resolved.
Sep 8, 08:46 UTC
Investigating - We are currently investigating an issue causing some orders of CARREFOUR BR (CFOUR-BR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Sep 7, 00:41 UTC
Sep 7, 2025
Shopee BR orders are failing
Resolved - This incident has been resolved.
Sep 7, 11:10 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Sep 7, 10:10 UTC
Investigating - We are currently investigating an issue causing some orders of Shopee BR (SHOPEE-BR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Sep 7, 08:05 UTC
Sep 6, 2025
Sep 5, 2025
Shopee BR orders are failing
Resolved - This incident has been resolved.
Sep 5, 23:41 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Sep 5, 22:41 UTC
Investigating - We are currently investigating an issue causing some orders of Shopee BR (SHOPEE-BR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Sep 5, 18:11 UTC
Obi DE orders are failing
Resolved - This incident has been resolved.
Sep 5, 20:41 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Sep 5, 19:41 UTC
Investigating - We are currently investigating an issue causing some orders of Obi DE (OBI-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Sep 5, 19:06 UTC
Love City FR orders are failing
Resolved - This incident has been resolved.
Sep 5, 15:57 UTC
Investigating - We are currently investigating an issue causing some orders of Love City FR (LVECTY-FR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Sep 5, 11:42 UTC
CARREFOUR BR orders are failing
Resolved - This incident has been resolved.
Sep 5, 08:20 UTC
Investigating - We are currently investigating an issue causing some orders of CARREFOUR BR (CFOUR-BR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Aug 29, 20:44 UTC
Sainsbury's UK orders are failing
Resolved - This incident has been resolved.
Sep 5, 03:35 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Sep 5, 02:35 UTC
Investigating - We are currently investigating an issue causing some orders of Sainsbury's UK (SAINS-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Sep 5, 01:59 UTC
Sep 4, 2025
Xbox US orders are failing
Resolved - This incident has been resolved.
Sep 4, 22:00 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Sep 4, 21:00 UTC
Investigating - We are currently investigating an issue causing some orders of Xbox US (MSFT-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Sep 4, 20:40 UTC
Victoria's Secret US orders are failing
Resolved - This incident has been resolved.
Sep 4, 20:20 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Sep 4, 19:20 UTC
Investigating - We are currently investigating an issue causing some orders of Victoria's Secret US (VICSCT-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Sep 4, 19:03 UTC
Sobeys CA orders are failing
Resolved - This incident has been resolved.
Sep 4, 20:20 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Sep 4, 19:20 UTC
Investigating - We are currently investigating an issue causing some orders of Sobeys CA (SOB-CA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Sep 4, 18:59 UTC
Walmart US orders are failing
Resolved - This incident has been resolved.
Sep 4, 20:20 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Sep 4, 19:20 UTC
Investigating - We are currently investigating an issue causing some orders of Walmart US (WMART-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Sep 4, 18:58 UTC
Dunkin’ US orders are failing
Resolved - This incident has been resolved.
Sep 4, 20:20 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Sep 4, 19:20 UTC
Investigating - We are currently investigating an issue causing some orders of Dunkin’ US (DUNKIN-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Sep 4, 18:53 UTC
Foodland CA orders are failing
Resolved - This incident has been resolved.
Sep 4, 20:16 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Sep 4, 19:16 UTC
Investigating - We are currently investigating an issue causing some orders of Foodland CA (FL-CA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Sep 4, 19:01 UTC
Paramount+ US orders are failing
Resolved - This incident has been resolved.
Sep 4, 20:15 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Sep 4, 19:15 UTC
Investigating - We are currently investigating an issue causing some orders of Paramount+ US (PARAMT-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Sep 4, 18:44 UTC
Safeway CA orders are failing
Resolved - This incident has been resolved.
Sep 4, 20:15 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Sep 4, 19:15 UTC
Investigating - We are currently investigating an issue causing some orders of Safeway CA (SWAY-CA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Sep 4, 18:59 UTC
Xbox US orders are failing
Resolved - This incident has been resolved.
Sep 4, 18:25 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Sep 4, 17:25 UTC
Investigating - We are currently investigating an issue causing some orders of Xbox US (MSFT-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Sep 4, 17:09 UTC
Laithwaite's UK orders are failing
Resolved - This incident has been resolved.
Sep 4, 17:00 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Sep 4, 16:00 UTC
Identified - The issue has been identified and a fix is being implemented.
Sep 4, 15:46 UTC
Investigating - We are currently investigating an issue causing some orders of Laithwaite's UK (LTHW-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Sep 4, 13:43 UTC
Sep 3, 2025
Xbox US orders are failing
Resolved - This incident has been resolved.
Sep 3, 19:28 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Sep 3, 18:28 UTC
Investigating - We are currently investigating an issue causing some orders of Xbox US (MSFT-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Sep 3, 18:09 UTC
Zomato (B2B) IN orders are failing
Resolved - This incident has been resolved.
Sep 3, 16:20 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Sep 3, 15:20 UTC
Investigating - We are currently investigating an issue causing some orders of Zomato (B2B) IN (ZOMA-IN) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Sep 3, 06:46 UTC
Upstream Provider Maintenance
Completed - The scheduled maintenance has been completed.
Sep 3, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 3, 10:00 UTC
Scheduled - The following products may be unavailable during this window:
VISA-US
SIERRA-US
SAFEWY-US
TJX-US
Sep 2, 15:53 UTC
Media Expert PL orders are failing
Resolved - This incident has been resolved.
Sep 3, 10:25 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Sep 3, 09:25 UTC
Investigating - We are currently investigating an issue causing some orders of Media Expert PL (MEXPRT-PL) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Aug 29, 07:41 UTC
Otto DE orders are failing
Resolved - This incident has been resolved.
Sep 3, 08:54 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Sep 3, 07:54 UTC
Investigating - We are currently investigating an issue causing some orders of Otto DE (OTTO-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Sep 3, 07:36 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Sep 3, 07:33 UTC
Investigating - We are currently investigating an issue causing some orders of Otto DE (OTTO-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Sep 3, 07:13 UTC
Cinnabon US orders are failing
Resolved - This incident has been resolved.
Sep 3, 03:10 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Sep 3, 02:10 UTC
Investigating - We are currently investigating an issue causing some orders of Cinnabon US (CINBON-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Aug 28, 09:40 UTC
Xbox US orders are failing
Resolved - This incident has been resolved.
Sep 3, 02:16 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Sep 3, 01:16 UTC
Investigating - We are currently investigating an issue causing some orders of Xbox US (MSFT-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Sep 3, 00:56 UTC
Sep 2, 2025

No incidents reported.

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