Pandora AU orders are failing
Investigating - We are currently investigating an issue causing some orders of Pandora AU (PAND-AU) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Dec 07, 2025 - 01:56 UTC
Shutterfly US orders are failing
Investigating - We are currently investigating an issue causing some orders of Shutterfly US (SHTFLY-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Dec 06, 2025 - 11:51 UTC
PlayStation NO orders are failing
Investigating - We are currently investigating an issue causing some orders of PlayStation NO (PLAY-NO) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Dec 05, 2025 - 20:39 UTC
Olala Cosmetics FR orders are failing
Investigating - We are currently investigating an issue causing some orders of Olala Cosmetics FR (OLALA-FR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Dec 05, 2025 - 12:01 UTC
Microsoft Xbox Game Pass Core 12M ESD NO orders are failing
Investigating - We are currently investigating an issue causing some orders of Microsoft Xbox Game Pass Core 12M ESD NO (MSGC12-NO) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Dec 04, 2025 - 23:16 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Dec 04, 2025 - 23:13 UTC
Investigating - We are currently investigating an issue causing some orders of Microsoft Xbox Game Pass Core 12M ESD NO (MSGC12-NO) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Dec 04, 2025 - 07:44 UTC
Microsoft Xbox Game Pass Core 6M ESD NO orders are failing
Investigating - We are currently investigating an issue causing some orders of Microsoft Xbox Game Pass Core 6M ESD NO (MSGC6-NO) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Dec 04, 2025 - 23:16 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Dec 04, 2025 - 23:11 UTC
Investigating - We are currently investigating an issue causing some orders of Microsoft Xbox Game Pass Core 6M ESD NO (MSGC6-NO) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Dec 04, 2025 - 13:30 UTC
Microsoft Xbox Game Pass Core 3M ESD NO orders are failing
Investigating - We are currently investigating an issue causing some orders of Microsoft Xbox Game Pass Core 3M ESD NO (MSGC3-NO) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Dec 04, 2025 - 23:16 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Dec 04, 2025 - 23:13 UTC
Investigating - We are currently investigating an issue causing some orders of Microsoft Xbox Game Pass Core 3M ESD NO (MSGC3-NO) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Dec 04, 2025 - 09:38 UTC
Microsoft Xbox Game Pass Ult 3M ESD NO orders are failing
Investigating - We are currently investigating an issue causing some orders of Microsoft Xbox Game Pass Ult 3M ESD NO (MSGU3-NO) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Dec 03, 2025 - 23:09 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Dec 03, 2025 - 23:07 UTC
Investigating - We are currently investigating an issue causing some orders of Microsoft Xbox Game Pass Ult 3M ESD NO (MSGU3-NO) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Dec 03, 2025 - 14:26 UTC
Nintendo Switch 12M MX orders are failing
Investigating - We are currently investigating an issue causing some orders of Nintendo Switch 12M MX (NINTSW-MX) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Dec 03, 2025 - 20:58 UTC
Tinder - 1M Gold Plan NO orders are failing
Investigating - We are currently investigating an issue causing some orders of Tinder - 1M Gold Plan NO (TNDRGL-NO) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Dec 03, 2025 - 19:04 UTC
Microsoft Xbox GamePass PC 3M ESD NO orders are failing
Investigating - We are currently investigating an issue causing some orders of Microsoft Xbox GamePass PC 3M ESD NO (MSGP3-NO) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Dec 03, 2025 - 15:31 UTC
Mighty Ape NZ orders are failing
Investigating - We are currently investigating an issue causing some orders of Mighty Ape NZ (MIG-NZ) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Dec 03, 2025 - 01:29 UTC
Ravensburger DE orders are failing
Investigating - We are currently investigating an issue causing some orders of Ravensburger DE (RVNBRG-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Dec 02, 2025 - 12:52 UTC
DAZN IT orders are failing
Investigating - We are currently investigating an issue causing some orders of DAZN IT (DAZN-IT) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Nov 29, 2025 - 19:50 UTC
Apple - DE orders are failing
Investigating - We are currently investigating an issue causing some orders of Apple - DE (APPLEC-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Nov 29, 2025 - 18:06 UTC
Microsoft Xbox Game Pass Core 6M ESD CH orders are failing
Investigating - We are currently investigating an issue causing some orders of Microsoft Xbox Game Pass Core 6M ESD CH (MSGC6-CH) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Nov 29, 2025 - 16:18 UTC
Playstation IE orders are failing
Investigating - We are currently investigating an issue causing some orders of Playstation IE (PLAY-IE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Nov 24, 2025 - 21:55 UTC
Orchestra FR orders are failing
Investigating - We are currently investigating an issue causing some orders of Orchestra FR (ORCHES-FR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Nov 22, 2025 - 17:13 UTC
L'avant gardiste FR orders are failing
Investigating - We are currently investigating an issue causing some orders of L'avant gardiste FR (LAVANT-FR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Nov 21, 2025 - 18:06 UTC
Dehner DE orders are failing
Investigating - We are currently investigating an issue causing some orders of Dehner DE (DHNER-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Nov 20, 2025 - 11:39 UTC
Faguo FR orders are failing
Investigating - We are currently investigating an issue causing some orders of Faguo FR (FAGUO-FR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Nov 16, 2025 - 16:08 UTC
RTL+ DE orders are failing
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Nov 04, 2025 - 16:47 UTC
Investigating - We are currently investigating an issue causing some orders of RTL+ DE (RTL-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Nov 01, 2025 - 09:09 UTC
Ovenstory IN orders are failing
Investigating - We are currently investigating an issue causing some orders of Ovenstory IN (OVST-IN) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Oct 31, 2025 - 06:26 UTC
Xbox Game Pass Ultimate 3M US orders are failing
Investigating - We are currently investigating an issue causing some orders of Xbox Game Pass Ultimate 3M US (XBOX3-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Oct 29, 2025 - 17:26 UTC
Amazon Fresh Voucher IN orders are failing
Investigating - We are currently investigating an issue causing some orders of Amazon Fresh Voucher IN (AMZF-IN) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Oct 24, 2025 - 16:05 UTC
Amazon Prime Shopping Edition - IN orders are failing
Investigating - We are currently investigating an issue causing some orders of Amazon Prime Shopping Edition - IN (AMPS-IN) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Oct 24, 2025 - 16:04 UTC
Amazon Prime - 12 Months IN orders are failing
Investigating - We are currently investigating an issue causing some orders of Amazon Prime - 12 Months IN (AMPR-IN) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Oct 24, 2025 - 16:04 UTC
Amazon Prime Lite Edition - IN orders are failing
Investigating - We are currently investigating an issue causing some orders of Amazon Prime Lite Edition - IN (AMPL-IN) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Oct 24, 2025 - 16:03 UTC
Amazon Prime - 3 Months IN orders are failing
Investigating - We are currently investigating an issue causing some orders of Amazon Prime - 3 Months IN (AM3M-IN) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Oct 24, 2025 - 15:59 UTC
Amazon Shopping Voucher orders are failing
Investigating - We are currently investigating an issue causing some orders of Amazon Shopping Voucher (AMZSHP-IN) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Oct 24, 2025 - 15:40 UTC
Amazon Pay orders are failing
Investigating - We are currently investigating an issue causing some orders of Amazon Pay (AMZ-IN) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Oct 24, 2025 - 14:59 UTC
Spotify UK - All Subscriptions orders are failing
Investigating - We are currently investigating an issue causing some orders of Spotify UK - All Subscriptions (SPOTIF-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Oct 15, 2025 - 11:53 UTC
POWER NO orders are failing
Investigating - We are currently investigating an issue causing some orders of POWER NO (POWER-NO) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Oct 10, 2025 - 08:02 UTC
Rappi BR orders are failing
Investigating - We are currently investigating an issue causing some orders of Rappi BR (RAPPI-BR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Oct 05, 2025 - 20:26 UTC
Gold Razer MX orders are failing
Investigating - We are currently investigating an issue causing some orders of Gold Razer MX (GLDR-MX) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Sep 25, 2025 - 18:18 UTC
Jones The Grocer AE orders are failing
Investigating - We are currently investigating an issue causing some orders of Jones The Grocer AE (JON-AE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Aug 29, 2025 - 13:51 UTC
Nice One SA orders are failing
Investigating - We are currently investigating an issue causing some orders of Nice One SA (NICE-SA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Aug 29, 2025 - 13:37 UTC
Dots.eco - Återställ ett fragment av ett korallrev SE orders are failing
Investigating - We are currently investigating an issue causing some orders of Dots.eco - Återställ ett fragment av ett korallrev SE (ATE-SE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Jul 07, 2025 - 12:26 UTC
Myntra IN orders are failing
Investigating - We are currently investigating an issue causing some orders of Myntra IN (MYNT-IN) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Jul 05, 2025 - 04:58 UTC

About This Site

We continuously monitor the status of Runa Connect, Link, Wrap, Drive, and all related services. If there are any interruptions in service updates will be posted here.

You can subscribe to this page via email to get notified of any incidents affecting our service.

Uptime over the past 90 days. View historical uptime.
Runa API Operational
90 days ago
99.92 % uptime
Today
Runa Web App Operational
90 days ago
99.92 % uptime
Today
Gift Processing Partial Outage
Email Delivery Operational
Runa Playground Environment Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Upstream Provider Maintenance Dec 7, 2025 20:45-21:15 UTC

Scheduled - Due to an upstream provider maintenance, orders for some products (list provided below) may fail intermittently during these windows:
From: Sunday, December 07 - 20:45 UTC
To: Sunday, December 07 - 21:15 UTC

🛠️ Affected Products

Below is the complete list of products that may experience intermittent issues during the maintenance window.

Swarovski SA
L'Occitane SA
Tory Burch SA
GUESS SA
Polo Ralph SA
Tanagra SA
Lacoste SA
Posted on Nov 20, 2025 - 08:04 UTC
Dec 7, 2025

Unresolved incident: Pandora AU orders are failing.

Dec 6, 2025

Unresolved incident: Shutterfly US orders are failing.

Dec 5, 2025
Roblox NO orders are failing
Resolved - This incident has been resolved.
Dec 5, 18:35 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Dec 5, 17:35 UTC
Investigating - We are currently investigating an issue causing some orders of Roblox NO (ROBLOX-NO) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Dec 3, 15:48 UTC
MANGO PT orders are failing
Resolved - This incident has been resolved.
Dec 5, 15:48 UTC
Investigating - We are currently investigating an issue causing some orders of MANGO PT (MANGO-PT) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Dec 5, 15:41 UTC
IKEA BE orders are failing
Resolved - This incident has been resolved.
Dec 5, 14:32 UTC
Investigating - We are currently investigating an issue causing some orders of IKEA BE (IKEA-BE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Dec 5, 11:58 UTC
MANGO PT orders are failing
Resolved - This incident has been resolved.
Dec 5, 12:51 UTC
Investigating - We are currently investigating an issue causing some orders of MANGO PT (MANGO-PT) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Dec 5, 12:41 UTC
CARREFOUR BR orders are failing
Resolved - This incident has been resolved.
Dec 5, 12:26 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Dec 5, 11:26 UTC
Investigating - We are currently investigating an issue causing some orders of CARREFOUR BR (CFOUR-BR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Dec 4, 23:24 UTC
GIVA IN orders are failing
Resolved - This incident has been resolved.
Dec 5, 11:36 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Dec 5, 10:36 UTC
Investigating - We are currently investigating an issue causing some orders of GIVA IN (GIVA-IN) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Nov 7, 06:04 UTC
IKEA DE orders are failing
Resolved - This incident has been resolved.
Dec 5, 11:08 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Dec 5, 10:08 UTC
Investigating - We are currently investigating an issue causing some orders of IKEA DE (IKEA-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Dec 5, 08:55 UTC
Microsoft Xbox Game Pass Ult 1M ESD NO orders are failing
Resolved - This incident has been resolved.
Dec 5, 10:39 UTC
Investigating - We are currently investigating an issue causing some orders of Microsoft Xbox Game Pass Ult 1M ESD NO (MSGU1-NO) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Dec 3, 14:26 UTC
Dec 4, 2025
MANGO PT orders are failing
Resolved - This incident has been resolved.
Dec 4, 23:05 UTC
Investigating - We are currently investigating an issue causing some orders of MANGO PT (MANGO-PT) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Dec 4, 22:40 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Dec 4, 22:35 UTC
Investigating - We are currently investigating an issue causing some orders of MANGO PT (MANGO-PT) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Dec 4, 22:35 UTC
Bunnings AU orders are failing
Resolved - This incident has been resolved.
Dec 4, 12:22 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Dec 4, 11:22 UTC
Investigating - We are currently investigating an issue causing some orders of Bunnings AU (BNNGS-AU) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Dec 4, 07:14 UTC
Olive Young KR orders are failing
Resolved - This incident has been resolved.
Dec 4, 09:34 UTC
Investigating - We are currently investigating an issue causing some orders of Olive Young KR (OLI-KR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Dec 4, 05:02 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Dec 4, 05:01 UTC
Investigating - We are currently investigating an issue causing some orders of Olive Young KR (OLI-KR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Dec 4, 04:26 UTC
Cineplex DE orders are failing
Resolved - This incident has been resolved.
Dec 4, 09:28 UTC
Investigating - We are currently investigating an issue causing some orders of Cineplex DE (CPLEX-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Dec 4, 09:22 UTC
Petro-Canada CA orders are failing
Resolved - This incident has been resolved.
Dec 4, 08:36 UTC
Investigating - We are currently investigating an issue causing some orders of Petro-Canada CA (PETRO-CA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Dec 4, 02:10 UTC
Petro-Canada CA orders are failing
Resolved - This incident has been resolved.
Dec 4, 02:09 UTC
Investigating - We are currently investigating an issue causing some orders of Petro-Canada CA (PETRO-CA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Dec 4, 01:26 UTC
Dec 3, 2025
Cineplex DE orders are failing
Resolved - This incident has been resolved.
Dec 3, 21:36 UTC
Investigating - We are currently investigating an issue causing some orders of Cineplex DE (CPLEX-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Dec 3, 18:01 UTC
Adidas UK orders are failing
Resolved - This incident has been resolved.
Dec 3, 16:13 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Dec 3, 15:13 UTC
Investigating - We are currently investigating an issue causing some orders of Adidas UK (ADAS-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Dec 1, 18:13 UTC
Microsoft Xbox Game Pass Ult 1M ESD NO orders are failing
Resolved - This incident has been resolved.
Dec 3, 10:27 UTC
Investigating - We are currently investigating an issue causing some orders of Microsoft Xbox Game Pass Ult 1M ESD NO (MSGU1-NO) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Dec 2, 16:28 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Dec 2, 16:28 UTC
Investigating - We are currently investigating an issue causing some orders of Microsoft Xbox Game Pass Ult 1M ESD NO (MSGU1-NO) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Dec 2, 16:28 UTC
Dec 2, 2025
IKEA FR orders are failing
Resolved - This incident has been resolved.
Dec 2, 11:02 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Dec 2, 10:02 UTC
Investigating - We are currently investigating an issue causing some orders of IKEA FR (IKEA-FR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Dec 2, 07:59 UTC
Dec 1, 2025
Adidas UK orders are failing
Resolved - This incident has been resolved.
Dec 1, 17:52 UTC
Investigating - We are currently investigating an issue causing some orders of Adidas UK (ADAS-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Dec 1, 17:37 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Dec 1, 17:19 UTC
Investigating - We are currently investigating an issue causing some orders of Adidas UK (ADAS-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Nov 28, 22:14 UTC
Steam PL orders are failing
Resolved - This incident has been resolved.
Dec 1, 16:46 UTC
Investigating - We are currently investigating an issue causing some orders of Steam PL (STEAM-PL) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Dec 1, 13:46 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Dec 1, 13:00 UTC
Investigating - We are currently investigating an issue causing some orders of Steam PL (STEAM-PL) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Nov 28, 18:09 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Nov 28, 17:23 UTC
Investigating - We are currently investigating an issue causing some orders of Steam PL (STEAM-PL) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Nov 28, 00:19 UTC
Homesense UK orders are failing
Resolved - This incident has been resolved.
Dec 1, 15:30 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Dec 1, 14:30 UTC
Investigating - We are currently investigating an issue causing some orders of Homesense UK (SENSE-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Dec 1, 09:25 UTC
Zizzi UK orders are failing
Resolved - This incident has been resolved.
Dec 1, 14:46 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Dec 1, 13:46 UTC
Investigating - We are currently investigating an issue causing some orders of Zizzi UK (ZIZZI-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Dec 1, 06:53 UTC
Homesense EB UK orders are failing
Resolved - This incident has been resolved.
Dec 1, 14:31 UTC
Investigating - We are currently investigating an issue causing some orders of Homesense EB UK (HOMEEB-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Dec 1, 10:18 UTC
Habitat UK orders are failing
Resolved - This incident has been resolved.
Dec 1, 13:38 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Dec 1, 12:38 UTC
Investigating - We are currently investigating an issue causing some orders of Habitat UK (HBTAT-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Nov 30, 23:45 UTC
Argos Employee Benefits UK orders are failing
Resolved - This incident has been resolved.
Dec 1, 13:35 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Dec 1, 12:35 UTC
Investigating - We are currently investigating an issue causing some orders of Argos Employee Benefits UK (ARGEB-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Nov 30, 23:04 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Nov 30, 23:04 UTC
Investigating - We are currently investigating an issue causing some orders of Argos Employee Benefits UK (ARGEB-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Nov 30, 23:03 UTC
Argos Cashback UK orders are failing
Resolved - This incident has been resolved.
Dec 1, 13:33 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Dec 1, 12:33 UTC
Investigating - We are currently investigating an issue causing some orders of Argos Cashback UK (ARGOSC-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Dec 1, 08:21 UTC
Argos UK orders are failing
Resolved - This incident has been resolved.
Dec 1, 13:26 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Dec 1, 12:26 UTC
Investigating - We are currently investigating an issue causing some orders of Argos UK (ARGOS-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Nov 30, 23:14 UTC
CASASBAHIA.COM BR orders are failing
Resolved - This incident has been resolved.
Dec 1, 13:04 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Dec 1, 12:04 UTC
Investigating - We are currently investigating an issue causing some orders of CASASBAHIA.COM BR (CSBH-BR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Dec 1, 07:46 UTC
Apple UK orders are failing
Resolved - This incident has been resolved.
Dec 1, 11:55 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Dec 1, 10:55 UTC
Investigating - We are currently investigating an issue causing some orders of Apple UK (APPLE-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Nov 30, 21:46 UTC
TK Maxx Employee Benefits UK orders are failing
Resolved - This incident has been resolved.
Dec 1, 11:54 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Dec 1, 10:54 UTC
Investigating - We are currently investigating an issue causing some orders of TK Maxx Employee Benefits UK (TKMXEB-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Nov 30, 22:49 UTC
Sephora UK orders are failing
Resolved - This incident has been resolved.
Dec 1, 11:46 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Dec 1, 10:46 UTC
Investigating - We are currently investigating an issue causing some orders of Sephora UK (SEPH-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Nov 30, 23:56 UTC
River Island UK orders are failing
Resolved - This incident has been resolved.
Dec 1, 11:09 UTC
Investigating - We are currently investigating an issue causing some orders of River Island UK (ISLAND-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Nov 30, 22:36 UTC
JD Sports GB orders are failing
Resolved - This incident has been resolved.
Dec 1, 11:09 UTC
Investigating - We are currently investigating an issue causing some orders of JD Sports GB (JDS-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Nov 30, 23:28 UTC
The Body Shop UK orders are failing
Resolved - This incident has been resolved.
Dec 1, 11:09 UTC
Investigating - We are currently investigating an issue causing some orders of The Body Shop UK (BSHOP-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Dec 1, 01:26 UTC
TK Maxx UK orders are failing
Resolved - This incident has been resolved.
Dec 1, 11:09 UTC
Investigating - We are currently investigating an issue causing some orders of TK Maxx UK (TKMX-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Nov 30, 22:24 UTC
Theatre Tokens UK orders are failing
Resolved - This incident has been resolved.
Dec 1, 11:08 UTC
Investigating - We are currently investigating an issue causing some orders of Theatre Tokens UK (THTKN-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Nov 30, 22:46 UTC
Dunelm UK orders are failing
Resolved - This incident has been resolved.
Dec 1, 11:08 UTC
Investigating - We are currently investigating an issue causing some orders of Dunelm UK (DNLM-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Nov 30, 22:25 UTC
Eurostar UK orders are failing
Resolved - This incident has been resolved.
Dec 1, 11:07 UTC
Investigating - We are currently investigating an issue causing some orders of Eurostar UK (ESTAR-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Nov 30, 22:08 UTC
MANGO IT orders are failing
Resolved - This incident has been resolved.
Dec 1, 11:01 UTC
Investigating - We are currently investigating an issue causing some orders of MANGO IT (MANGO-IT) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Dec 1, 10:46 UTC
Harvey Nichols UK orders are failing
Resolved - This incident has been resolved.
Dec 1, 10:51 UTC
Investigating - We are currently investigating an issue causing some orders of Harvey Nichols UK (HRVYNC-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Nov 30, 21:53 UTC
Arsenal F.C. UK orders are failing
Resolved - This incident has been resolved.
Dec 1, 10:50 UTC
Investigating - We are currently investigating an issue causing some orders of Arsenal F.C. UK (ARSNL-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Nov 30, 22:15 UTC
Nov 30, 2025
KAUP24 EE orders are failing
Resolved - This incident has been resolved.
Nov 30, 15:45 UTC
Investigating - We are currently investigating an issue causing some orders of KAUP24 EE (KAUP-EE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Nov 30, 09:31 UTC
IKEA AU orders are failing
Resolved - This incident has been resolved.
Nov 30, 12:04 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Nov 30, 11:04 UTC
Investigating - We are currently investigating an issue causing some orders of IKEA AU (IKEA-AU) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Nov 29, 23:51 UTC
Nov 29, 2025
Polarn & Pyret SE orders are failing
Resolved - This incident has been resolved.
Nov 29, 18:46 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Nov 29, 17:46 UTC
Investigating - We are currently investigating an issue causing some orders of Polarn & Pyret SE (POLPYT-SE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Nov 29, 15:44 UTC
Nov 28, 2025
MANGO IE orders are failing
Resolved - This incident has been resolved.
Nov 28, 22:10 UTC
Investigating - We are currently investigating an issue causing some orders of MANGO IE (MANGO-IE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Nov 28, 21:57 UTC
Shopee BR orders are failing
Resolved - This incident has been resolved.
Nov 28, 21:59 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Nov 28, 20:59 UTC
Investigating - We are currently investigating an issue causing some orders of Shopee BR (SHOPEE-BR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Nov 28, 17:42 UTC
SPRiNG FR orders are failing
Resolved - This incident has been resolved.
Nov 28, 15:58 UTC
Investigating - We are currently investigating an issue causing some orders of SPRiNG FR (SPRG-FR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Nov 27, 15:48 UTC
MANGO FR orders are failing
Resolved - This incident has been resolved.
Nov 28, 15:24 UTC
Investigating - We are currently investigating an issue causing some orders of MANGO FR (MANGO-FR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Nov 28, 14:29 UTC
Cultura FR orders are failing
Resolved - This incident has been resolved.
Nov 28, 08:53 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Nov 28, 07:53 UTC
Investigating - We are currently investigating an issue causing some orders of Cultura FR (CLTRA-FR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Nov 27, 23:41 UTC
Nov 27, 2025
Nelly.com DK orders are failing
Resolved - This incident has been resolved.
Nov 27, 15:54 UTC
Investigating - We are currently investigating an issue causing some orders of Nelly.com DK (NEL-DK) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Nov 27, 15:08 UTC
eMag RO orders are failing
Resolved - This incident has been resolved.
Nov 27, 14:34 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Nov 27, 13:34 UTC
Investigating - We are currently investigating an issue causing some orders of eMag RO (EMAG-RO) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Nov 27, 12:42 UTC
Nov 26, 2025
MediaMarkt - BE orders are failing
Resolved - This incident has been resolved.
Nov 26, 20:14 UTC
Investigating - We are currently investigating an issue causing some orders of MediaMarkt - BE (MDMKT-BE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Nov 26, 20:09 UTC
Nintendo Switch 3M MX orders are failing
Resolved - This incident has been resolved.
Nov 26, 12:21 UTC
Investigating - We are currently investigating an issue causing some orders of Nintendo Switch 3M MX (NINTS-MX) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Oct 21, 00:54 UTC
CARREFOUR BR orders are failing
Resolved - This incident has been resolved.
Nov 26, 11:46 UTC
Investigating - We are currently investigating an issue causing some orders of CARREFOUR BR (CFOUR-BR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Nov 26, 06:04 UTC
Steam PL orders are failing
Resolved - This incident has been resolved.
Nov 26, 08:28 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Nov 26, 07:28 UTC
Investigating - We are currently investigating an issue causing some orders of Steam PL (STEAM-PL) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Nov 25, 22:21 UTC
CASASBAHIA.COM BR orders are failing
Resolved - This incident has been resolved.
Nov 26, 02:51 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Nov 26, 01:51 UTC
Investigating - We are currently investigating an issue causing some orders of CASASBAHIA.COM BR (CSBH-BR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Nov 23, 01:18 UTC
Nov 25, 2025
MediaMarkt - BE orders are failing
Resolved - This incident has been resolved.
Nov 25, 16:52 UTC
Investigating - We are currently investigating an issue causing some orders of MediaMarkt - BE (MDMKT-BE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Nov 25, 16:48 UTC
Esso TM/MC and/et Mobil TM/MC CA orders are failing
Resolved - This incident has been resolved.
Nov 25, 12:30 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Nov 25, 11:30 UTC
Investigating - We are currently investigating an issue causing some orders of Esso TM/MC and/et Mobil TM/MC CA (ESSO-CA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Nov 25, 06:35 UTC
Tinder - 1M Gold Plan PT orders are failing
Resolved - This incident has been resolved.
Nov 25, 12:00 UTC
Investigating - We are currently investigating an issue causing some orders of Tinder - 1M Gold Plan PT (TNDRGL-PT) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Nov 17, 14:19 UTC
Cultfit IN orders are failing
Resolved - This incident has been resolved.
Nov 25, 11:12 UTC
Investigating - We are currently investigating an issue causing some orders of Cultfit IN (CULT-IN) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Sep 22, 13:02 UTC
Myer AU orders are failing
Resolved - This incident has been resolved.
Nov 25, 04:54 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Nov 25, 03:54 UTC
Investigating - We are currently investigating an issue causing some orders of Myer AU (MYER-AU) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Nov 25, 02:30 UTC
Nov 24, 2025
Microsoft Minecraft 3500 MineCoins ESD NO orders are failing
Resolved - This incident has been resolved.
Nov 24, 17:46 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Nov 24, 16:46 UTC
Investigating - We are currently investigating an issue causing some orders of Microsoft Minecraft 3500 MineCoins ESD NO (MSM3-NO) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Oct 17, 16:45 UTC
Futterhaus DE orders are failing
Resolved - This incident has been resolved.
Nov 24, 15:12 UTC
Investigating - We are currently investigating an issue causing some orders of Futterhaus DE (FTTRH-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Nov 12, 09:13 UTC
Paramount MX orders are failing
Resolved - This incident has been resolved.
Nov 24, 14:51 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Nov 24, 13:51 UTC
Investigating - We are currently investigating an issue causing some orders of Paramount MX (PRMT-MX) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Oct 29, 04:21 UTC
Nov 23, 2025
MANGO FR orders are failing
Resolved - This incident has been resolved.
Nov 23, 15:50 UTC
Investigating - We are currently investigating an issue causing some orders of MANGO FR (MANGO-FR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Nov 22, 17:05 UTC
Myer AU orders are failing
Resolved - This incident has been resolved.
Nov 23, 02:24 UTC
Monitoring - We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Nov 23, 01:24 UTC
Investigating - We are currently investigating an issue causing some orders of Myer AU (MYER-AU) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Nov 22, 23:43 UTC
← Incident History Powered by Atlassian Statuspage