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    "name": "Runa",
    "url": "https://status.runa.io"
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    "indicator": "major",
    "description": "Partial System Outage"
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  "incidents": [{"name":"Marks \u0026 Spencer Employee Benefits UK orders are failing","status":"monitoring","created_at":"2026-11-09T17:47:39.504Z","updated_at":"2026-11-10T10:39:47.692Z","monitoring_at":"2026-11-10T10:39:47.663Z","resolved_at":null,"impact":"minor","shortlink":"https://stspg.io/3p3pb8bq0hkr","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":"minor","scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{"data":{"data":{"state_reason":"OTHER","product_codes":["MASEB-GB"]}}},"started_at":"2026-11-09T17:47:39.491Z","reminder_intervals":null,"id":"4by60yp3d1fs","page_id":"gw3syvsgwykr","incident_updates":[{"status":"monitoring","body":"We believe the product is now working as expected, and have re-enabled it in our catalog. 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Updates will be posted here once we know more. We apologise for any inconvenience this may cause.","created_at":"2026-11-03T17:02:21.909Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-11-03T17:06:33.810Z","display_at":"2026-10-07T14:24:54.000Z","deliver_notifications":false,"tweet_id":null,"id":"l9rrs4jbjsj6","incident_id":"xdbhqz7kcg3q","custom_tweet":null,"affected_components":[{"code":"jsfrplp69vfp","name":"Payout Fulfilment - United Kingdom","old_status":"partial_outage","new_status":"partial_outage"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"partial_outage","name":"United Kingdom","created_at":"2026-09-08T11:31:03.373Z","updated_at":"2026-11-09T17:41:57.603Z","position":45,"description":null,"showcase":false,"start_date":"2026-09-08T00:00:00.000Z","id":"jsfrplp69vfp","page_id":"gw3syvsgwykr","group_id":"zv2g2kc4qw5x"}]},{"name":"Upstream Provider Maintenance","status":"completed","created_at":"2026-10-30T12:52:10.996Z","updated_at":"2026-11-05T11:00:10.306Z","monitoring_at":null,"resolved_at":"2026-11-05T11:00:09.551Z","impact":"maintenance","shortlink":"https://stspg.io/wspj3dcjmkf1","scheduled_for":"2026-11-05T09:00:00.000Z","scheduled_until":"2026-11-05T11:00:00.000Z","scheduled_remind_prior":true,"scheduled_reminded_at":"2026-11-05T08:00:45.175Z","impact_override":null,"scheduled_auto_in_progress":true,"scheduled_auto_completed":true,"metadata":{},"started_at":"2026-10-30T12:52:10.989Z","reminder_intervals":null,"id":"1nnbvrjycksz","page_id":"gw3syvsgwykr","incident_updates":[{"status":"completed","body":"The scheduled maintenance has been completed.","created_at":"2026-11-05T11:00:09.551Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-11-05T11:00:09.551Z","display_at":"2026-11-05T11:00:09.551Z","deliver_notifications":true,"tweet_id":null,"id":"s8n4kcp912zj","incident_id":"1nnbvrjycksz","custom_tweet":null,"affected_components":[{"code":"2k2c4bzkhlsq","name":"Gift Processing","old_status":"under_maintenance","new_status":"operational"}]},{"status":"in_progress","body":"Scheduled maintenance is currently in progress. We will provide updates as necessary.","created_at":"2026-11-05T09:00:08.892Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-11-05T09:00:08.892Z","display_at":"2026-11-05T09:00:08.892Z","deliver_notifications":true,"tweet_id":null,"id":"19w88l729p54","incident_id":"1nnbvrjycksz","custom_tweet":null,"affected_components":[{"code":"2k2c4bzkhlsq","name":"Gift Processing","old_status":"major_outage","new_status":"under_maintenance"}]},{"status":"scheduled","body":"Maintenance will begin as scheduled in 60 minutes.","created_at":"2026-11-05T08:00:44.735Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-11-05T08:00:44.735Z","display_at":"2026-11-05T08:00:44.735Z","deliver_notifications":true,"tweet_id":null,"id":"rzjvbjmt02ft","incident_id":"1nnbvrjycksz","custom_tweet":null,"affected_components":null},{"status":"scheduled","body":"Due to an upstream provider maintenance, orders for some products (list provided below) may fail intermittently during these windows:\nFrom: 2026-11-05, 09:00 UTC\nTo: 2026-11-05, 11:00 UTC\n\n🛠️ Affected Products\nAll products","created_at":"2026-10-30T12:52:11.089Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-10-30T12:52:11.089Z","display_at":"2026-10-30T12:52:11.089Z","deliver_notifications":true,"tweet_id":null,"id":"c5gtb159717x","incident_id":"1nnbvrjycksz","custom_tweet":null,"affected_components":[{"code":"2k2c4bzkhlsq","name":"Gift Processing","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"major_outage","name":"Gift Processing","created_at":"2018-02-13T09:45:27.031Z","updated_at":"2026-11-05T11:47:54.339Z","position":3,"description":"Fetching of e-gifts and gift cards from our upstream data processors.\r\nIssues here are generally due to outages of the systems of these data processors and not of our systems.","showcase":false,"start_date":null,"id":"2k2c4bzkhlsq","page_id":"gw3syvsgwykr","group_id":null}]},{"name":"Temporary suspension of some Runa services","status":"investigating","created_at":"2026-11-04T14:38:29.847Z","updated_at":"2026-11-07T12:08:03.559Z","monitoring_at":null,"resolved_at":null,"impact":"critical","shortlink":"https://stspg.io/d2x6nbmzn02c","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":"critical","scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-11-04T14:38:30.000Z","reminder_intervals":null,"id":"2hbb1kdn2g63","page_id":"gw3syvsgwykr","incident_updates":[{"status":"investigating","body":"Ordering and gift card fulfilment have been re-enabled for customers, for new orders. Services will be restored in phases. Availability of merchant gift cards will vary during this time.","created_at":"2026-11-07T12:08:03.556Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-11-07T12:08:03.556Z","display_at":"2026-11-07T12:08:03.556Z","deliver_notifications":true,"tweet_id":null,"id":"zn2h010gp3x7","incident_id":"2hbb1kdn2g63","custom_tweet":null,"affected_components":[{"code":"2k2c4bzkhlsq","name":"Gift Processing","old_status":"major_outage","new_status":"major_outage"},{"code":"g3cqyqyhpy28","name":"Runa API","old_status":"partial_outage","new_status":"partial_outage"},{"code":"sc861bbv01cr","name":"Runa Web App","old_status":"partial_outage","new_status":"partial_outage"},{"code":"pmxj5c6lrj03","name":"Runa Playground Environment","old_status":"major_outage","new_status":"major_outage"}]},{"status":"investigating","body":"05/11/26 13:50 GMT: This is an ongoing critical fraud incident, we are taking all the precautions to ensure that every avenue is explored and every risk mitigated, and we appreciate your patience in working with us to do this right. \nWe have sent updated communication to Customers and Merchants as of 13:50 GMT.","created_at":"2026-11-05T13:52:23.484Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-11-05T13:53:38.409Z","display_at":"2026-11-05T13:52:23.000Z","deliver_notifications":true,"tweet_id":null,"id":"sy2gy25lpz1c","incident_id":"2hbb1kdn2g63","custom_tweet":null,"affected_components":[{"code":"2k2c4bzkhlsq","name":"Gift Processing","old_status":"major_outage","new_status":"major_outage"},{"code":"g3cqyqyhpy28","name":"Runa API","old_status":"partial_outage","new_status":"partial_outage"},{"code":"sc861bbv01cr","name":"Runa Web App","old_status":"partial_outage","new_status":"partial_outage"},{"code":"pmxj5c6lrj03","name":"Runa Playground Environment","old_status":"major_outage","new_status":"major_outage"}]},{"status":"investigating","body":"This morning our monitoring systems detected suspicious activity on our platform. As a precaution we have disabled access to some services, including the ability to fulfil payouts.\n\nWe fully understand the impact this has on your program and apologise for the disruption to your services. Protecting your business an your customers is our top priority. We will restore service as soon as it is safe to do so.\n\nMore information will be shared as we learn more.","created_at":"2026-11-04T14:38:30.194Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-11-05T13:52:10.287Z","display_at":"2026-11-04T14:38:30.000Z","deliver_notifications":true,"tweet_id":null,"id":"13sxp1djq04y","incident_id":"2hbb1kdn2g63","custom_tweet":null,"affected_components":[{"code":"2k2c4bzkhlsq","name":"Gift Processing","old_status":"operational","new_status":"major_outage"},{"code":"g3cqyqyhpy28","name":"Runa API","old_status":"operational","new_status":"partial_outage"},{"code":"sc861bbv01cr","name":"Runa Web App","old_status":"operational","new_status":"partial_outage"},{"code":"pmxj5c6lrj03","name":"Runa Playground Environment","old_status":"operational","new_status":"major_outage"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"partial_outage","name":"Runa API","created_at":"2023-11-02T15:26:22.757Z","updated_at":"2026-11-04T14:38:30.006Z","position":1,"description":"The next-gen Runa API (https://developer.runa.io/).","showcase":true,"start_date":"2023-11-02T00:00:00.000Z","id":"g3cqyqyhpy28","page_id":"gw3syvsgwykr","group_id":null},{"status":"partial_outage","name":"Runa Web App","created_at":"2023-11-03T10:45:01.565Z","updated_at":"2026-11-04T14:38:30.027Z","position":2,"description":null,"showcase":true,"start_date":"2023-11-03T00:00:00.000Z","id":"sc861bbv01cr","page_id":"gw3syvsgwykr","group_id":null},{"status":"major_outage","name":"Gift Processing","created_at":"2018-02-13T09:45:27.031Z","updated_at":"2026-11-05T11:47:54.339Z","position":3,"description":"Fetching of e-gifts and gift cards from our upstream data processors.\r\nIssues here are generally due to outages of the systems of these data processors and not of our systems.","showcase":false,"start_date":null,"id":"2k2c4bzkhlsq","page_id":"gw3syvsgwykr","group_id":null},{"status":"major_outage","name":"Runa Playground Environment","created_at":"2024-02-01T11:37:46.878Z","updated_at":"2026-11-04T14:38:30.066Z","position":5,"description":"Our isolated testing environment for testing out features of the Runa API","showcase":false,"start_date":"2024-02-01T00:00:00.000Z","id":"pmxj5c6lrj03","page_id":"gw3syvsgwykr","group_id":null}]},{"name":"Upstream Provider Maintenance","status":"completed","created_at":"2026-10-30T12:50:38.241Z","updated_at":"2026-11-04T11:00:15.896Z","monitoring_at":null,"resolved_at":"2026-11-04T11:00:12.783Z","impact":"maintenance","shortlink":"https://stspg.io/c93rb4gx2yt5","scheduled_for":"2026-11-04T09:00:00.000Z","scheduled_until":"2026-11-04T11:00:00.000Z","scheduled_remind_prior":true,"scheduled_reminded_at":"2026-11-04T08:00:34.005Z","impact_override":null,"scheduled_auto_in_progress":true,"scheduled_auto_completed":true,"metadata":{},"started_at":"2026-10-30T12:50:38.233Z","reminder_intervals":null,"id":"5s159vcqcv39","page_id":"gw3syvsgwykr","incident_updates":[{"status":"completed","body":"The scheduled maintenance has been completed.","created_at":"2026-11-04T11:00:12.783Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-11-04T11:00:12.783Z","display_at":"2026-11-04T11:00:12.783Z","deliver_notifications":true,"tweet_id":null,"id":"gccb828kzb2l","incident_id":"5s159vcqcv39","custom_tweet":null,"affected_components":[{"code":"2k2c4bzkhlsq","name":"Gift Processing","old_status":"under_maintenance","new_status":"operational"}]},{"status":"in_progress","body":"Scheduled maintenance is currently in progress. 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}